Shipping Clerk
Sturdy CorporationDo you take pride in organization, accuracy, and keeping operations running smoothly? As a Shipping & Logistics Clerk, you'll play a vital role in ensuring our products reach customers on time and in perfect condition. This position offers the opportunity to work in a fast-paced manufacturing environment, developing your logistics and inventory management skills, and contribute directly to customer satisfaction and company success. This is more than a shipping position. You'll be an important member of our order fulfillment team, coordinating domestic and international shipments, supporting inventory activities, and helping deliver products to customers around the world. If you enjoy staying organized, solving problems, working independently, and making a direct impact on customer satisfaction, we'd love to hear from you. Why Join Sturdy Corporation? Established and growing Wilmington manufacturer with over 50 years of success Diverse product portfolio serving automotive, truck, marine, and industrial markets Opportunity to gain experience in logistics, inventory, and international shipping Supportive team environment where your contributions matter Competitive benefits including medical, dental, vision, and 401(k) Position Summary Prepare, verify, document, and coordinate outgoing customer shipments accurately, safely, and on schedule. Support order fulfillment through correct packaging, carrier arrangements, shipping documentation, and reliable records. Company Commitments Support and adhere to Sturdy Corporation’s Quality Policy, Environmental Policy, Corporate Mission Statement, and commitment to Total Customer Satisfaction. Follow applicable safety and environmental procedures; prevent pollution, maintain a clean and healthy work environment, and actively participate in continuous improvement activities. Essential Duties and Responsibilities Follow written work instructions, shipping procedures, quality requirements, and all applicable safety practices. Assemble and verify shipments against shipping instructions, customer orders, and packing documentation; report shortages and follow up to locate missing items. Prepare bills of lading, packing lists, shipping labels, and carrier documentation using UPS WorldShip, FedEx systems, or other applicable shipping software. Determine suitable boxing, protective packaging, palletizing, and skidding methods for large or heavy products in accordance with work instructions. Prepare and coordinate domestic and international shipments, including required carrier, shipping, customs, and commercial documentation, as applicable. Keep accurate shipment and tracking records and complete authorized shipping transactions in the applicable inventory/ERP system. Check packages and shipment details for quantity, identification, damage, and customer shipping requirements before release. Coordinate with Inventory, Production, and customer-facing staff regarding availability, shipment priorities, and exceptions. Safely operate a lift truck when trained and authorized; handle loading, lifting, climbing, reaching, and stooping using approved safe methods and equipment. Work overtime as needed based on production and customer shipment requirements. Maintain an orderly shipping area and support quality, environmental, safety, and continuous improvement programs. Perform other related duties as assigned. Qualifications High school diploma or GED, six to twelve months of related experience/training, or an equivalent combination. Experience using UPS WorldShip and preparing domestic and international shipments, including required shipping and customs documentation. Ability to read, understand, and follow work and quality instructions. Accuracy with order verification and records; ability to use or learn carrier shipping software, basic computer tools, and inventory/ERP transactions. Ability to safely operate or learn to operate a forklift and/or small transport truck with appropriate training/author…