Shipping Clerk
Lagos, Inc.About Us Since 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles for men and women. The brand’s signature Caviar collections offer bold, unique styles that encourage personal expression. Position Summary The Shipping Clerk is responsible for supporting daily shipping, receiving, order fulfillment, and inventory organization activities to ensure customer orders are processed accurately and shipped on time. This position receives and verifies incoming products, picks and packs outgoing orders, prepares shipping documentation, maintains accurate records, and ensures the warehouse and shipping areas remain clean, organized, and safe. They help maintain efficient warehouse operations, promptly identifies and reports discrepancies, and contributes to a high level of service and operational accuracy. Essential Functions Shipping & Order Fulfillment Pick, verify, pack, label, and prepare customer orders for shipment in accordance with established procedures. Inspect outgoing orders to confirm product identification, quantities, and order accuracy before shipment. Generate shipping labels, packing slips, and related documentation using designated shipping software and carrier platforms. Coordinate outgoing shipments to support established shipping schedules and customer delivery expectations. Report shipping delays, damaged products, missing items, and order discrepancies to the Senior Logistics Manager. Receiving & Inventory Control Receive incoming deliveries and verify shipments against purchase orders, packing slips, or other applicable documentation. Inspect received products for visible damage, shortages, and discrepancies, escalating issues as needed. Accurately record and organize incoming products and place inventory in designated storage locations. Restock supplies and maintain appropriate organization of shipping materials and warehouse inventory. Assist with inventory counts, inventory reconciliation, and the investigation of product discrepancies as assigned. Systems & Record Keeping Maintain accurate and timely shipping, receiving, and order fulfillment records. Use designated shipping systems, including ShipStation, UPS WorldShip, or other applicable platforms, to process shipments and maintain shipment information. Ensure required shipping and receiving documentation is completed and retained in accordance with company procedures. Communicate operational issues, recurring discrepancies, and process improvement opportunities to the Senior Logistics Manager. Warehouse & Organizational Safety Maintain a clean, organized, and orderly shipping and receiving area. Store products and shipping materials in their designated locations to support efficient retrieval and accurate fulfillment. Follow established company procedures for product handling, equipment use, workplace safety, and warehouse organization. Assist with general warehouse and operational tasks as needed to support departmental priorities. Other Responsibilities Support increased shipping and receiving volume during peak business periods, including occasional extended hours or weekend work when required and scheduled. Perform additional related duties as assigned by the Senior Logistics Manager. Key Performance Indicators Shipment Accuracy & Timeliness Order Picking, Packing & Labeling Accuracy Shipping, Receiving & Inventory Documentation Accuracy Prompt Reporting of Shortages, Damage & Discrepancies Warehouse Cleanliness, Organization & Safety Attendance Reliability & Adherence to Procedures Qualifications High school diploma or GED required. Previous experience in shipping, receiving, warehouse operations, order fulfillment, or inventory handling is preferred but not required. Experience with ShipStation, UPS WorldShip, or similar shipping platforms is a plus. Attention to Detail & Order Accuracy Ability to regularly stand, walk, bend, reach, and perform repetitive warehous…