Shipping Clerk

Shipping Clerk Company: Sun Glow Window Covering Products of Canada Ltd. Department: Shipping and Logistics Location: Toronto, Ontario Employment Type: Full-Time Reports To: Production Manager / Operations Manager Position Summary The Shipping Clerk is responsible for preparing, verifying, documenting, and coordinating outgoing shipments of custom window covering products, components, samples, and accessories. This position ensures that every shipment is accurate, properly packaged, correctly labelled, and dispatched according to the customer’s order requirements and the company’s delivery schedule. The Shipping Clerk works closely with Production, Packing, Order Entry, Customer Service, Wholesale, Receiving, and external carriers to support efficient order flow and a high standard of customer service. The successful candidate will be organized, detail-oriented, physically capable, and comfortable working in a fast-paced manufacturing environment. Key Responsibilities Order Verification and Shipment Preparation Review completed orders, work orders, packing slips, and shipping instructions before shipment. Confirm that the correct products, quantities, hardware, brackets, remotes, chargers, samples, and accessories are included. Verify customer names, delivery addresses, purchase order numbers, sidemarks, project information, and special delivery instructions. Identify discrepancies, missing items, damaged products, or incomplete documentation before orders leave the facility. Communicate shipping issues promptly to Production, Quality Control, Order Entry, Customer Service, or management. Ensure orders requiring customer pickup, dealer delivery, parcel shipment, or freight shipment are routed correctly. Packaging and Labelling Inspect packaged window coverings to ensure they are adequately protected for transportation. Confirm that cartons, tubes, skids, corner protection, wrapping materials, and labels are appropriate for the product being shipped. Repackage or reinforce shipments when necessary to reduce the risk of transportation damage. Prepare and apply accurate shipping labels, carton labels, pallet labels, and handling instructions. Ensure long or oversized window covering products are packaged safely and identified correctly. Separate multi-carton orders clearly and verify that all cartons are included in the shipment. Carrier and Freight Coordination Prepare shipments for courier, small-parcel, local delivery, customer pickup, and less-than-truckload freight carriers. Schedule carrier pickups and coordinate daily shipping cut-off times. Prepare bills of lading, courier documents, manifests, packing slips, customs documents, and other required paperwork. Obtain freight quotations when requested and select approved shipping services according to company procedures. Ensure tracking numbers, consignment note numbers, carrier information, and shipment dates are recorded accurately. Assist with domestic, U.S., and international shipping documentation when required. Communicate with carriers regarding missed pickups, delayed shipments, damaged freight, delivery exceptions, and proof-of-delivery requests. System and Documentation Responsibilities Update shipment information accurately in Blindata, carrier portals, customer portals, spreadsheets, or other company systems. Record shipment dates, tracking numbers, carrier names, freight charges, carton counts, weights, and dimensions. Print and organize shipping documents for completed orders. Ensure electronic shipping notifications and advance shipment information are transmitted when required. Maintain organized electronic and physical shipping records. Support EDI-related shipping processes, including the preparation and verification of shipment information used for advance shipping notices. Confirm that shipped orders are closed or updated correctly in the company’s systems. Customer Pickups and Local Deliveries Prepare and stage orders for customer, deale…

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