Shipping Claims and Administrative Specialist

Job Summary ShiptQuick is seeking a detail-oriented and organized Shipping Claims & Administrative Specialist to manage carrier claims and assist with daily administrative responsibilities. The ideal candidate is highly organized, comfortable working with computer systems, and able to independently manage multiple tasks while ensuring timely follow-up and resolution. Key Responsibilities File and manage shipping claims with carriers, including UPS, USPS, FedEx, and other shipping providers. Track outstanding claims and consistently follow up until resolution. Investigate lost, damaged, and missing shipments. Maintain accurate records of claims, reimbursements, and carrier communications. Communicate with carriers and internal customer service representatives to resolve shipping issues. Identify recurring carrier issues and opportunities to reduce shipping losses. Assist with general administrative and clerical duties as needed. Qualifications Strong organizational skills and attention to detail. Proficiency with computers, email, and Microsoft Excel. Excellent written and verbal communication skills. Ability to work independently and manage multiple priorities. Previous administrative, logistics, or claims experience preferred but not required. Experience with shipping carriers or warehouse management systems is a plus. Ideal Candidate We are looking for someone who takes ownership of their responsibilities, follows through on outstanding issues, and is proactive in resolving problems without constant supervision. Pay: $20.00 - $25.00 per hour Expected hours: 40.0 per week Work Location: In person

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