Shipping Associate Tier 1

PURPOSE OF JOB: Responsible for verifying the accuracy of customer orders and preparing for shipment. WORKPLACE VALUES: Customer Experience We are built on providing a first-class customer experience from start to finish. Exceed the Standard We insist on going above and beyond - to be the absolute best. Act with Integrity We treat people the right way and strive to do the right thing in all situations. Choose Positivity We choose to bring a positive attitude to foster a positive culture. Teamwork Inspires Growth We are stronger and better together. Work for the Greater Good We believe each person can make a positive impact. JOB DUTIES: Assemble, inspect and stock shipping boxes for order fulfillment. Ensure boxes meet quality standards and are ready for order picking and packaging. Maintain an adequate supply of packing materials in assigned station(s). Perform final checks for defective items, missing yardage and/or mistakes. Sort packages and place in proper shipping locations. Verify orders are complete and accurate using WMS system to scan barcodes of items as applicable. Follow all company guidelines regarding packaging, including packaging items in the correct container based on product, shape, size, and destination. Create and print a shipping label according to parcel weight. Plastic and/or bubble wrap items that need protection. Verify all shipping information is correct using available resources. Validate that any error messages, customer questions and/or comments have been addressed. Maintain high level of quality when packaging products. Operate paper-feeder and/or tape machine as needed. Ensure that errors are minimal and frequency meets within acceptable guidelines. Achieve designated individual and/or group shipping quotas. Perform general housekeeping to ensure a safe and clean workplace. Other responsibilities as assigned, including, but not limited to, working in alternative departments as needed. MINIMUM QUALIFICATIONS: High School diploma or equivalent Must be able to pass background check and drug test KNOWLEDGE/SKILLS: Reading and comprehending customer orders, policies and procedures Acute attention-to-detail and problem-solving skills Proficient with basic computer applications Basic math (division, addition, subtraction) to calculate yardage and order amounts Communicate effectively to ensure clarity and understanding. SUPERVISORY RESPONSIBILITIES: None PHYSICAL DEMANDS: Light physical effort equal to frequent lifting or moving of lightweight materials. Regularly required to stand, bend and reach. The employee must be able to stand for periods of time up to and exceeding 120 minutes. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Requires looking at a computer screen for periods of time up to and exceeding 120 minutes. Fat Quarter Shop is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Fat Quarter Shop is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact a HR Representative at hr@fatquartershop.com.

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