Shipping Assistant and Customer Service Coordinator
Cowtown Express IncTo arrange an interview and receive information about the next steps, please send your full name and phone number to: CowtownExpress@proton.me Responsibilities: Process orders and shipping documents using a warehouse management system, enterprise resource planning (ERP) systems, or inventory management software; enter and verify data. Pick, pack, label, and stage orders; support stocking, shipping and receiving, and warehouse distribution. Load and unload shipments using equipment such as a pallet jack, order picker, or forklift, following applicable safety procedures. Track inventory, investigate discrepancies, and communicate order status or shipping issues to customers and internal teams. Your impact: Accurate order coordination helps customers receive the right products and gives warehouse teams reliable information to fulfill orders. Skills: Experience in customer service, warehouse operations, warehouse experience, logistics, shipping logistics, order fulfillment, or inventory management is helpful. Familiarity with warehouse management systems, inventory management software, ERP systems, MRP (material requirements planning), or AS400 is preferred. Comfortable with Microsoft Office, data entry, and basic math; able to use an RF (radio frequency) scanner for order picking and picking and packing. Knowledge of trade compliance and international trade regulations is an asset. Forklift experience is helpful; familiarity with load and unload tasks, stocking, packaging, and warehouse distribution is preferred. Pay: $24.81 - $29.88 per hour Work Location: In person