Shipping and Receiving Clerk- Hilton Denver City Center

Hilton Denver City Center is In the Heart of Downtown Denver. Our business is about people serving people, and our team members are the heart and soul of our hospitality. Whether team members are just starting on their journey or looking for the next step in their careers, Hilton is prioritizing opportunities for team members to take their jobs and turn them into lifelong careers. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. This is more than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. The Hotel is a half-mile from the Colorado Convention Center, Larimer Square, Coors Field and the Denver Performing Arts Complex. Just a block from our hotel is 16th street, a popular stretch for dining, nightlife and shopping. Enjoy dining and drinks at Prospect’s Urban Kitchen and Bar, our on-site restaurant. The Shipping and Receiving Clerk is responsible for the daily operations of the hotel's shipping and receiving store, ensuring that incoming and outgoing packages, deliveries, and shipments are handled accurately, securely, and efficiently. This position supports hotel guests, team members, hotel departments, vendors, and group or event clients by providing reliable package management and organized storage services while maintaining Hilton's standards of hospitality, professionalism, and service excellence. This position reports to The Director of Security Shipping and Receiving Operations Receive, inspect, sort, and document incoming packages, shipments, and deliveries. Prepare, process, label, and coordinate outgoing shipments using approved shipping procedures. Maintain accurate records of all incoming and outgoing packages, including tracking information, recipient details, and delivery status. Notify the appropriate guests, team members, departments, or event contacts when packages arrive. Ensure packages are stored in designated areas and released only to authorized individuals. Coordinate with delivery drivers, vendors, and carriers regarding deliveries, pickups, and shipment concerns. Provide courteous, professional, and timely assistance to hotel guests, team members, and event clients. Assist with shipping and receiving requests, package inquiries, and delivery coordination. Support the handling of packages and materials for meetings, conventions, conferences, and hotel events. Communicate professionally with hotel departments to ensure packages and supplies reach the correct destination. Resolve routine shipping and receiving concerns and escalate issues to management when necessary. Organization and Inventory Control Maintain a clean, organized, and secure shipping and receiving store. Monitor storage areas and ensure packages and supplies are properly labeled and organized. Assist with inventory tracking and documentation of received supplies and materials. Identify damaged, missing, or misdirected shipments and report discrepancies promptly. Maintain appropriate records and follow established procedures for package storage, retrieval, and distribution. Safety, Security, and Compliance Follow hotel security procedures for handling, storing, and releasing packages. Maintain the confidentiality of guest, employee, and shipment information. Follow workplace safety procedures when lifting, moving, and handling packages. Use carts, dollies, and other equipment safely when transporting shipments. Report suspicious packages, damaged shipments, safety hazards, and other concerns to the appropriate manager. Additional Responsibilities Assist with other operational duties as assigned by management. Work collaboratively with Front Office, Housekeeping, Banquets, Events, Purchasing, and other hotel departments. Su…

View the full posting and apply