Shipping and Receiving Clerk

iWorx Systems provides a full range of hardware, software, and biomedical accessories to support hands-on teaching and research in the life sciences. We are seeking a self-motivated, well-organized, and detail-oriented individual to join our team. While shipment volume fluctuates seasonally from week to week, this is not a standard assembly-line or large freight shipping job. Because our scientific equipment varies widely in size, fragility, and configuration, this role requires strong critical thinking and sound judgment. Every package is different, and you will need to determine the most secure, tailored packaging approach for each unique order. The ideal candidate will have a strong foundation in shipping best practices and prior experience independently navigating carrier software. Specific Duties Custom Packaging & Fulfillment: Evaluate each shipment individually to select appropriate boxing, cushioning, and protective materials. Securely hand-package sensitive electronic hardware, specialized sensors, and delicate biomedical accessories to guarantee safe transport without relying on "one-size-fits-all" templates. Digital Queue Management: Manage and execute the daily digital shipping queue using UPS WorldShip and FedEx online for both domestic and international shipments. Accuracy & Quality Control: Verify accuracy of order contents against purchase orders, packing slips, and serial numbers prior to final sealing. Carrier & Logistics Coordination: Coordinate directly with carriers regarding deliveries, pickups, special handling, scheduling, and tracking issues. Supply & Inventory Management: Maintain accurate inventory levels for custom shipping materials, specialized boxes, and packing supplies, anticipating needs ahead of high-volume periods. Requirements Experience: Minimum 1–2 years of hands-on experience independently operating UPS WorldShip and FedEx online software. Custom Packaging Experience: Demonstrated experience in hand-packaging fragile, high-value, or non-standard electronic items using critical judgment. Computer Proficiency: Strong computer skills with the ability to comfortably navigate multiple shipping platforms, verify digital manifests, and manage tracking logs. Detail-Oriented & Adaptable: Exceptional attention to detail and sound judgment when determining how to protect unique or non-standard items. Education: High school diploma or equivalent. Soft Skills & Attributes: Dependability with reliable attendance and punctuality. Collaborative mindset with a willingness to assist team members on broader inventory or logistics projects. Preferred: Familiarity with international shipping documentation and customs regulations is highly preferred. Job Type: Full-time Pay: $20.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Ability to Commute: Dover, NH 03820 (Required) Work Location: In person

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