Shipping and Receiving Clerk

Summary: Packages and ships products accurately and timely to meet customer requirements and adhere to ROC Carbon Company quality processes and procedures. Helps drive Shop productivity and profitability by working closely with shop team, Shop Leadman, and Operations Manager to continually increase efficiency and make improvements in the workplace. Exudes outstanding customer service to both internal and external customers and helps drive the business. Essential Duties and Responsibilities include the following. Other duties may be assigned. Shipping/Receiving Clerk: Maintains an organized, clean, and well-marked warehouse system for "Finished Parts". Prepares goods for shipment in a damage-free manner, and interfaces with delivery service personnel to ship and receive goods. Maintain accurate and timely inventory records. Maintains clear, legible labels for proper identification of each inventoried item. Keeps accurate shipping records on when shipments were made, by what mode of transportation and at what cost. Ships orders within 24 hours of receipt of necessary paperwork, parts etc. as outlined by company policy. Notifies Inside Sales and Supervisor immediately, when it is determined that an order will not be shipped by its scheduled delivery date. Receives, unloads and/or unpacks, and immediately inspects for damage, all items shipped to ROC Carbon Company, unless marked personal or confidential. Records and reports all items received, following company procedures for anything received as incorrect, or damaged during shipment. Notifies appropriate employee and/or department supervisor when material has been received,and provides same with all receiving paperwork and packing slips. Posts inventory items shipped or received into computer system daily. Maintains accurate information in computer system of all inventoried items, on-hand, in-production, committed, etc. Verifies that material and parts on-shelf are recorded and accurately accounted for in WorkFlow system; Takes necessary action to reconcile and correct any discrepancies. Maintains accurate records and closes completed job orders on daily basis. Performs other duties as assigned by supervisor. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; uses intuition and experience to complement data. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Business Acumen - Understands business implications of decisions; Aligns work with strategic goals. Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. Customer Service - Responds promptly to customer request (internal/external); Responds to requests for service and assistance; Meets commitments. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures, where appropriate; Conserves organizational resources. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Problem Solving - Identifies and resolves problems in a timely manner and works through proper channels; Gathers and analyzes information sk…

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