Shipping and Logistics Supervisor
ConfidentialIf you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. THE COMPANY Fluid Management, Inc., a Unit of IDEX Corporation, is the leading global manufacturer of precision dispensing and mixing equipment for the architectural paint, coatings, personal care, and food and beverage industries. Fluid Management has created a global product development environment through strategic growth initiatives. By leveraging our 80+ years of expertise and passion, Fluid Management delivers unequaled product innovation. From initial design to equipment selection, delivery, and after-sales service, Fluid Management strives for close teamwork with its customers, delivering high-quality, easy-to-operate products for every size and type of operation. SUMMARY OF PRIMARY FUNCTION The Shipping Supervisor leads shipping, logistics, and outbound distribution activities to ensure customer orders are delivered safely, accurately, cost-effectively, and on time. This role is accountable for departmental performance related to safety, delivery, inventory accuracy, cost, and customer satisfaction while developing a high-performing team and driving continuous improvement throughout shipping operations. The position provides direct leadership to Shipping personnel and serves as the primary liaison among Shipping, Operations, Production, Customer Service, Supply Chain, Sales, and external transportation providers. The Shipping Supervisor leads by example and performs packing, shipping, receiving, and warehouse duties as business needs require. This is an onsite position located in Wheeling, Illinois. SPECIFIC RESPONSIBILITIES 1. Leadership, Employee Development & Operational Management Lead, coach, and develop Shipping personnel to achieve safety, delivery, quality, inventory, cost, and customer service objectives. Manage employee performance, timecards, attendance, scheduling, overtime, training, development, performance reviews, and corrective action as needed. Establish departmental priorities and KPIs, allocate resources, and drive accountability, cross-training, engagement, succession planning, and continuous improvement. Develop and manage departmental and freight budgets; identify and implement cost-saving initiatives related to freight, packaging, labor utilization, transportation methods, and operating processes. 2. Shipping Operations & Delivery Performance Lead outbound shipping activities to ensure customer orders are shipped accurately, safely, cost-effectively, and on time. Monitor sales orders released from production, review machine and service-parts backlogs, prioritize workflow, and drive execution against requested ship dates and On-Time Delivery objectives. Coordinate domestic and international transportation, including expedited and project-specific shipments, and serve as the primary contact for carriers, brokers, and logistics providers. Monitor freight performance, transportation costs, and shipment status; resolve delivery disruptions and maintain accurate shipping documentation, freight records, and system transactions. Negotiate inbound/outbound freight costs with carriers. 3. Safety, Compliance & Risk Management Ensure compliance with Environmental, Health, and Safety policies and applicable domestic and international shipping regulations. Drive a culture of safety through training, observations, audits, safe material-handling practices, and timely corrective actions. Manage hazardous-material shipments, including required documentation, labeling, and carrier re…