Shipper/Receiver Team Lead

Job Summary We are seeking an experienced and motivated Shipping & Receiving Team Lead to oversee daily warehouse operations related to receiving, inventory control, order fulfillment, and shipping activities. The ideal candidate will provide hands-on leadership to warehouse associates while ensuring shipments are processed accurately, inventory is maintained correctly, and customer orders are fulfilled on time. This role requires strong organizational, communication, and problem-solving skills, as well as experience with warehouse management systems (WMS), material handling equipment, and inventory processes. The Shipping & Receiving Team Lead serves as a key point of contact between warehouse personnel, supervisors, logistics partners, and other departments to support efficient and safe warehouse operations. Responsibilities Lead and coordinate daily shipping, receiving, stocking, and order fulfillment activities to meet operational goals. Supervise, train, coach, and support warehouse team members to ensure productivity, accuracy, and compliance with company procedures. Assign daily work tasks and monitor employee performance to ensure efficient workflow and achievement of departmental objectives. Receive, inspect, and verify incoming shipments against purchase orders, packing slips, and system records. Oversee order picking, packing, labeling, and shipping processes to ensure timely and accurate customer deliveries. Operate and train team members on forklifts, reach trucks, pallet jacks, RF scanners, and other warehouse equipment. Monitor inventory levels and maintain inventory accuracy through cycle counts, audits, and transaction verification within the WMS. Investigate and resolve inventory discrepancies, shipping errors, damaged goods, and receiving issues. Ensure compliance with all safety regulations, company policies, and warehouse operating procedures. Coordinate with purchasing, customer service, production, and transportation teams to support operational requirements. Assist in developing and implementing process improvements to increase efficiency, reduce errors, and improve warehouse performance. Maintain accurate shipping, receiving, and inventory records and prepare reports as needed. Support staffing needs, onboarding, and cross-training initiatives within the department. Lead by example by maintaining a clean, organized, and safe warehouse environment. Requirements High school diploma or GED required; Associate degree or additional supply chain, logistics, or warehouse management training preferred. 3+ years of warehouse, shipping and receiving, or distribution experience, including leadership or supervisory responsibilities. Strong knowledge of warehouse operations, inventory control, shipping, receiving, and order fulfillment processes. Experience using Warehouse Management Systems (WMS), ERP systems, RF scanners, and inventory tracking software. Certified forklift operator or ability to obtain certification. Demonstrated ability to lead, motivate, and develop warehouse team members. Strong organizational, time-management, and problem-solving skills. Ability to prioritize multiple tasks and perform effectively in a fast-paced environment. Excellent verbal and written communication skills. Proficiency with basic computer applications, including Microsoft Office and inventory management systems. Ability to perform basic mathematical calculations and analyze operational data. Ability to lift up to 50 pounds and work in a warehouse environment with extended periods of standing, walking, bending, and lifting. Preferred Qualifications Previous experience leading shipping and receiving teams in a manufacturing, distribution, or e-commerce environment. Experience with continuous improvement initiatives such as Lean, 5S, or process optimization. Knowledge of transportation, logistics, and carrier management practices. What We Offer This position provides an opportunity to lead a high-performing warehouse team whil…

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