ServiceNow Business Process Consultant (BPC) / Source-to-Pay Functional Lead

Business Process Consultant (BPC) / Source-to-Pay Functional Lead Remote role About The Role Our Fortune 100 client, a leading system integrator, is seeking a Business Process Consultant (BPC) / Source-to-Pay Functional Lead to drive business process design and functional implementation for a global enterprise information management and secure storage services company. This fully remote role will serve as the bridge between business stakeholders and technical teams, focusing on optimizing Source-to-Pay processes and ensuring successful adoption of the ServiceNow SPO solution. You will play a key role in leading discovery workshops, gathering and validating business requirements, defining future-state procurement processes, and translating requirements into actionable functional specifications. You will also advise on ServiceNow SPO best practices, support testing, training, and change management, and partner with architects and developers to ensure solutions meet business objectives. This is an opportunity to make a significant impact on global operations and process standardization for a major enterprise client. What You'll Do Lead discovery workshops and business process review sessions with stakeholders Gather, document, and validate business requirements for Source-to-Pay processes Define and design future-state procurement and Source-to-Pay workflows Translate business requirements into functional specifications and user stories Advise stakeholders on ServiceNow SPO capabilities and best practices Support testing, user acceptance, training, and change management activities Collaborate with architects and developers to ensure solutions align with business objectives Identify and recommend opportunities for process optimization and standardization across global operations What You Bring 5+ years of experience in procurement, sourcing, supplier management, or Source-to-Pay transformations Experience as a Functional Lead, Business Process Consultant, Product Owner, or Process Consultant on ServiceNow implementations Strong understanding of procurement operations, sourcing events, supplier onboarding, contracts, and purchasing workflows Experience facilitating workshops with executive and operational stakeholders Ability to document requirements, process flows, and future-state designs Prior ServiceNow SPO implementation experience (preferred) ServiceNow SPO badge/certification (preferred) Experience supporting multinational deployments (preferred) Background in consulting, transformation, or business process optimization initiatives (preferred) Familiarity with Oracle procurement or ERP platforms (preferred) What's In It For You 401(k) Matching Plan Medical, Dental & Vision Plans Relationship-Driven Career Support 6 Paid Holidays Regular Engagement Check-Ins Health Savings Account, Dependent Care FSA, and supplemental coverage options Paid time off, sick time, and paid company holidays Employee Assistance Program (EAP) with virtual counseling, financial and legal services, and life coaching About Us At Brooksource, relationships are the foundation of everything we do. Since 2000, we’ve built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company’s unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable…

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