Service writer/Parts inventory
Middle island rentalOverview: We are seeking a detail-oriented and customer-focused individual to join our team as a Service writer/Counter person, you will play a crucial role in providing exceptional service to our customers and ensuring smooth operations at our dealership. Duties: - Greet customers and provide them with assistance in selecting the right products or services - Process customer orders accurately and efficiently using our order management system - Maintain inventory levels by monitoring stock and placing orders with suppliers through our supply chain management system - Coordinate with the shipping and receiving department to ensure timely delivery of products - Assist customers with part look ups and provide recommendations for repairs or parts - Perform data entry tasks to update customer information, orders, and inventory records - Collaborate with the procurement management team to source OEM parts and accessories - Handle customer inquiries, complaints, and returns in a professional and courteous manner - Maintain a clean and organized counter area Requirements: - High school diploma or equivalent - Previous experience in a dealership or automotive parts environment is preferred - Proficient in using order management systems, CMMS, and other relevant software applications - Strong knowledge of supply chain processes and inventory management principles - Excellent communication and interpersonal skills - Detail-oriented with strong organizational abilities - Ability to multitask and work in a fast-paced environment We offer competitive pay rates and opportunities for career growth within our organization. Join our team of dedicated professionals who are passionate about providing exceptional service to our customers. Please note that all positions at our company are paid, including internship positions. Job Type: Full-time Pay: $18.00 - $30.00 per hour Benefits: Employee discount Opportunities for advancement Paid time off Retirement plan Work Location: In person