Service Planning Agent

Posted 21 October 2026 Requisition ID 77894 Location(s) Glenville, MN, US, 56036 Work experience Administrative Type of position Full-Time Job Family Field Operations Individual contributor who technically plans work orders so that stakeholders have all required elements to plan and perform work in the field. This role works in collaboration with internal organizations to remove roadblocks to effective, consistent, replacement execution. Will also identify and implement process improvements. RESPONSIBILITIES Work order context clearly specified, enriched with relevant information (standard WO information and guidelines for Technicians if applicable) and ready to be planned and scheduled. Customer specifics considered in technical planning. Triggering technical Support for complex jobs. Verify if the customer is entitled for a service or not. Upstream support role involved for quotation creation. Task list improvement opportunities identified and aligned with Technical Support, who triggers Task List creation &updates). T&M opportunities identified and Upstream process for Quoting trigger QUALIFICATIONS Bachelors degreed highly preferred relevant field(ie. Business Analytics, Industrial Engineering, Supply Chain, Data Analytics) 2+ years related experience within the wind industry Project management Build execution plan Manage work remotely Establish safe standards of execution Guide others through collaboration Balance competing priorities Good experience in a technical service environment with focus on planning & execution Good IT skills and experience with information processing in databases and planning tools Methodical and detailed working approach Self-organization and good time management Effective communication abilities. Good facilitation and presentation skills on Management level COMPETENCIES Technical background with experience in Wind turbines Good understanding of entitlement / commercial customer specifics Ready to read into technical documentations and drawings Affinity to work according to processes and navigate in technical (commercial) related systems Structured and detailed working approach Self-organization / good time management Technical communications skills System user of MS Office, SAP and Salesforce Experience in a technical and administrative background Affinity to work according to processes and navigate in different systems Structured and detailed working approach WHAT WE OFFER We offer an attractive salary and one of the most comprehensive benefits plans in the industry, including: ✓ Great benefits coverage that includes dental and vision ✓ Generous Paid Time Off (PTO) policies ✓ Excellent 401(k) plan ✓Tuition assistance CCPA Notice for California Applicants Our commitment to a fair hiring At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness. DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. BEWARE – RECRUITMENT FRAUD It has come to our attenti…

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