Service & Parts Advisor

North Country RV is seeking to fill a rare position on our Service & Parts team! We are a rapidly growing company with plenty of growth opportunities. NORTH COUNTRY RV OFFERS: Competitive health benefits Closed with Paid time off on most major holidays - Labor Day, Memorial Day, Thanksgiving, Christmas, New Years, & July 4th Closed on Sundays Paid Vacation 401K match - after a short waiting period Friendly and knowledgeable management and coworkers AND MORE! PRIMARY RESPONSIBILITIES: Provide Excellent Customer Service: Have outstanding communication in person, over the phone, and over email with customers. Provide accurate repair estimates and advise customers about repairs, parts, and warranty details. Pay Attention to Details: Accurately look up parts, check in parts orders, and prep orders. Ensure Approval of Warranty Claims: Complete all warranty documentation as required by the manufacturer. Work as a Team: Maintain open communication with management, fellow advisors, and technicians. Complete work in a Timely Manner: Ensure that all services and paperwork are completed quickly and efficiently in order to best serve our customers SUCCESS TRAITS: Candidates that will find themselves successful in this position are: Able to multitask Excellent Communicators Efficient Reliable Detail Oriented Professional Team Oriented Service/Parts Experience (Preferred but not required) QUALIFICATIONS: Automotive or RV Dealership Experience – Preferred 1+ Customer Service experience - Required Intermediate Computer Skills – Required This is a full-time position. Candidates must possess a valid driver's license and be able to successfully complete pre-employment background and motor vehicle record (MVR) screenings, consistent with applicable law. If this seems like the right fit for you, apply today! We look forward to reviewing your application. Job Type: Full-time Pay: $42,000.00 - $67,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Experience: Service/Parts: 1 year (Preferred) Customer service: 1 year (Required) License/Certification: Driver's License (Required) Work Location: In person

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