Service & Parts Advisor

Dick’s RV is seeking to fill a rare position on our Service & Parts team! We are a rapidly growing company with plenty of growth opportunities. DICK’S RV OFFERS: Competitive health benefits Closed Sundays Closed with Paid time off on most major holidays - Labor Day, Memorial Day, Thanksgiving, Christmas, New Years, & July 4th Paid Vacation 401K match - After short waiting period Friendly and knowledgeable management and coworkers AND MORE! PRIMARY RESPONSIBILITIES: Provide Excellent Customer Service: Have outstanding communication in person, over the phone, and over email with customers. Provide accurate repair estimates and advise customers about repairs, parts, and warranty details. Pay Attention to Details: Accurately look up parts, check in parts orders, and prep orders. Ensure Approval of Warranty Claims: Complete all warranty documentation as required by the manufacturer. Work as a Team: Maintain open communication with management, fellow advisors, and technicians. Complete work in a Timely Manner: Ensure that all services and paperwork are completed quickly and efficiently in order to best serve our customers SUCCESS TRAITS: Candidates that will find themselves successful in this position are: Able to Multitask Able to communicate effectively Detail Oriented Professional Reliable Efficient Experienced with computers Team Oriented Service/Parts Experience (Preferred but not required) This is a full-time position starting at $22.00-$28.00/hour, depending on the individual’s experience and productivity. If this seems like the right fit for you, apply today! We look forward to reviewing your application. Job Type: Full-time Pay: $22.00 - $28.00 per hour Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Experience: Service/Parts: 1 year (Preferred) Customer Service: 1 year (Preferred) Work Location: In person

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