Service Operations Distribution Specialist

Company: Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. Headquartered in Chandler, Arizona, Vensure operates as a "One Employer Solution" and helps businesses streamline and grow operations with custom strategies that benefit employers and employees. Visit www.vensure.com. Position: Service Operations Distribution Specialist — Responsible for delivering exceptional service in a high-volume payroll provider environment by ensuring accurate, timely, and secure distribution of payroll materials. This role manages end-to-end printing, packaging, and preparation of payrolls for the organization’s client base, ensuring quality, timelines, procedures, and compliance. Essential duties and responsibilities: Assemble and prepare payroll packages by client number, ensuring required materials (registers, departmental reports, worksheets, liability reports, checks, vouchers, miscellaneous documents) are included and meet quality and production timeline standards. Operate office and production equipment (mailing systems, shipping PCs, printers, sealers, and related machinery) to ensure timely processing of payroll and client packages. Inspect printed payroll checks, perform quality checks, sort, and package for secure pickup or delivery. Coordinate and complete daily posting of mail and overnight shipping labels to meet distribution schedules. Accurately complete package confirmations, logs, and checklists to track security and location of all package movement. Follow security, confidentiality, and audit protocols to protect sensitive client and payroll information per company policies. Identify, document, and escalate discrepancies or issues to appropriate personnel to prevent missing, incorrect, or delayed output. Stage and replenish packaging supplies to maintain continuous production readiness. Load and unload paper stock and related materials to support printers and production equipment. Execute daily processing and printing tasks across multiple platforms, ensuring accuracy and timeliness of outputs. Coordinate and monitor computer processing jobs, verify successful completion, and address interruptions or errors promptly. Maintain regular, on-site attendance as an essential function due to secure system access, collaboration on sensitive matters, operational meetings, and hands-on activities. Marginal functions: Build and maintain relationships with team members and peers to ensure effective coordination of communications and services. Provide light administrative support (filing digital documents, maintaining shared drives, archiving vendor or training records). Help maintain cleanliness and organization of production and storage areas. Attend webinars and training to stay current on company and department best practices. Complete projects and other duties as assigned by supervisor. Knowledge, skills, and abilities: Excellent communication and interpersonal skills; ability to collaborate across teams and build positive working relationships. Strong time management and prioritization skills in a fast-paced environment. Flexibility to perform various print-room assignments, operate different equipment, run varied production jobs, and learn new machinery or processes. Ability to collaborate with internal departments to support seamless operations and workflow coordination. Strong work ethic, teamwork orientation, professionalism, reliability, and enthusiasm. Sound decision-making skills to evaluate complex information and determine appropriate actions. Working knowledge of shipping and logistics vendors (FedEx, UPS, other couriers) to coordinate shipments, evaluate service levels, manage vendor relationships, and identify cost-saving opportunities. …

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