Service Dispatcher (Full Time) Exp Req
Degree Residential IncThis Isn’t Just Dispatching. It’s Running the Show. Most dispatch jobs are about answering phones and filling a board. Not this one. At Degree Residential, dispatch is the operational backbone of our Service Team, and we’re growing it into a two-person team. As one of two Service Dispatchers, you’ll share the service day with a dispatch partner. Think air traffic controller: our technicians are skilled pilots, but you’re the one making sure every one takes off on time, lands safely, and the homeowner never feels the chaos behind the scenes. Together you’ll have real authority over the service day, direct access to leadership, and a front-row seat to what happens when a values-driven team refuses to settle for average. Let’s talk pay. $48,000 is where this role starts, and that’s the bare minimum. You need service industry experience to be considered. If you’ve run a schedule, kept customers informed, and handled the chaos when a day goes sideways, we’ll pay you for it. Degree Residential started with a campfire conversation between Murray Appleby and Robert (Bob) Hudson about one simple idea: the HVAC industry in Fredericton could be done differently. That conversation became a company. That company became a movement. Today, Degree Residential is one of Central New Brunswick’s most trusted names in residential HVAC—voted #1 in Heating & Cooling multiple years running—and we’re just getting started. When a furnace quits on a -25°C January night, our technician is the face of Degree Residential in that family’s living room. You’re the reason they show up on time, with the right parts, the right information and a plan. If you want work that actually matters—where your growth is invested in and your voice is heard—keep reading. Why Degree Residential? We get it—you’ve seen job postings before. Here’s what actually makes this different: You’ll Grow Here: We don’t just fill positions—we develop people. You’ll have access to mentorship, training, and a leadership team that genuinely wants to see you level up. Your ceiling here is as high as your ambition. You’ll Be Valued: This is a family-owned company where people know your name, your contributions are seen, and your ideas are welcomed. You won’t be a voice on the other end of the radio—you and your partner will be the hub the whole Service Team runs through. You’ll Be Proud: We've earned Gold Winner status across two categories and Platinum Winner in one in Community Votes Fredericton 2026 and have over 1000 Google reviews with an overall rating of 4.9 stars.Our reputation was built by doing the right thing, every time. You’ll be protecting and growing that legacy. You’ll Have Stability With Upside: We’re not a startup gambling on an idea. We’re an established, profitable company in growth mode—which means job security today and bigger opportunities tomorrow. Our Values Aren’t on a Poster. They’re in Our DNA. Every decision we make, every hire, every customer interaction runs through these five values: Teamwork: We work together as a team, treating each other as family, honoring our traditions, and taking responsibility for our actions. Integrity: We are honest, loyal, trustworthy people who take pride in always acting with integrity. Growth: Our success stems from our continuous growth, both collectively and individually. Tenacity: Nothing can hold us back. We are dedicated to reaching our goals as we persevere through challenges with tenacity, confidence, and courage. Leadership: We believe that true leadership is defined by actions. We are grateful to be able to lead via truth, generosity, and fairness. Your Responsibilities You and your dispatch partner will share ownership of the service day for a growing residential HVAC company. That means: Work as a true pa…