Service Dispatcher
GpacWe are seeking an organized and dependable Service Dispatcher to join an established commercial mechanical and plumbing contractor. This role is responsible for coordinating daily service operations, scheduling technicians, and ensuring excellent communication between customers and field personnel.
Responsibilities:
• Schedule and dispatch technicians for daily service calls.
• Communicate with c
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ustomers regarding appointments and service updates.
• Coordinate technician schedules and prioritize urgent service requests.
• Maintain accurate service records and work orders.
• Help ensure efficient daily operations and customer satisfaction.
Qualifications:
• Previous dispatching, scheduling, or customer service experience preferred.
• Strong communication, organizational, and multitasking skills.
• Ability to work in a fast-paced environment.
• Mechanical, HVAC, or plumbing industry experience is a plus.
Why Join?
Join a well-established company with over 50 years in the industry and become a key part of a team focused on quality service and long-term customer relationships.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.