Service Coordinator

Full-Time Service Coordinator Location: Centrifuges Unlimited, Waterloo Schedule: 40 hours per week (Full-Time) Work Type: In Person Pay: approx. $20-$24/hr depending on experience Key Responsibilities As a Service Coordinator, you’ll play a vital role in ensuring smooth operations through shipping, receiving, inventory management, and order fulfillment. Your day-to-day tasks will include: Inside Sales: Assisting Service Manager with proactively collecting data to quote upcoming Preventative Maintenance Services, creating & adjusting master parts lists. Inventory Management: Maintain inventory levels, review & action reorder reports, and conduct weekly cycle counts Shipping & Receiving: Handle incoming and outgoing shipments of machines and parts Documentation & Filing: Organize and file records related to inventory, shipments, and returns Order Fulfillment: Pick and pack parts for sales orders, services, and in-house work orders. Closely working with our Calgary Warehouse team to order and transfer parts to fulfil eastern Canada orders & services. Returns Processing: Timely processing of parts returns from Services, Work orders, and Sales orders Non-Conformance Reports (NCRs): Assist service technicians with paperwork for identifying and documenting product discrepancies Labeling & Packaging: Create kit labels, repackage parts as required, and ensure accurate labeling Warehouse Maintenance: Keep both lower and upper warehouse areas clean and organized Safety Compliance: Perform regular safety inspections and complete assigned safety tasks – designated HSE Representative Receiving Verification: Sign for incoming parcels and match packing slips to purchase orders, receiving Purchase orders on systems. Other duties as required: assisting office staff during peak times with sales orders, purchase orders, quote requests etc. Qualifications & Skills Strong attention to detail and organizational skills Ability to lift and move heavy items safely (up to 60 lbs) Familiarity with inventory software or ERP systems is a plus G class driver’s license required Previous warehouse or logistics experience preferred Comfortable working in a fast-paced, team-oriented environment Proficiency with MS Office Suite (Word, Excel etc.) Forklift experience (Certification is an asset) HOW TO APPLY: PLEASE EMAIL RESUME TO: mark.crawford@centrifuges.net reference checks will be completed after interview process. Pay: $20.00-$24.00 per hour Expected hours: 40.0 per week Benefits: Casual dress Dental care Extended health care On-site parking Work Location: In person

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