Service Center Manager

Location: West Chester, OH, US, 45246 Job Title: Service Center Manager Service Center Manager Location: West Chester, OH Reports To: VP of Operations Employment Type: Full-Time, On-Site Position Overview We are seeking a dynamic and hands-on Operations Manager to lead daily operations at our West Chester, OH site. This role is ideal for someone who thrives in a fast-paced, high-mix, batch-production environment and can lead a team while implementing the systems and processes necessary to scale performance. You will be responsible for overseeing production, improving operational efficiency, developing people, and driving continuous improvement. Candidates must have strong leadership skills, experience with lean manufacturing principles. Key Responsibilities Lead day-to-day operations to meet safety, quality, throughput, and cost goals Implement standardized processes, visual controls, and KPI tracking Champion a lean manufacturing mindset; identify and eliminate waste in all forms Coordinate maintenance needs with external vendors; ensure preventative tasks are completed Coach and develop frontline supervisors and production teams; drive engagement and accountability Ensure timely and accurate batch ticket closure and raw material reconciliation Partner cross-functionally with supply chain, quality, and leadership to meet customer commitments Foster a culture of safety, consistency, and operational discipline Qualifications Experience in batch processing industries such as chemicals, coatings, or inks preferred Strong understanding of lean manufacturing, 5S, visual management, and root cause analysis Demonstrated success building teams, systems, and structure in a production setting Proven ability to lead change, hold teams accountable, and drive results Excellent communication and problem-solving skills Hands-on leadership style with strong floor presence What You’ll Bring A builder’s mindset: you don’t just manage—you create and improve Leadership that sets clear expectations and fosters trust and ownership The ability to stabilize operations while preparing the site for future growth A collaborative spirit: willing to partner across departments to drive performance Why Join Flint Group? We offer a range of market-competitive total rewards, including: Paid holidays and Paid Time Off (PTO) Medical, dental, and vision coverage starting on day one Short-term and long-term disability benefits Competitive 401(k) plan with company match Company-paid life insurance Join a global organization that values safety, teamwork, and continuous improvement, where your work directly impacts customer success. Equal Employment Opportunity Statement: Flint Group is an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. Nearest Major Market: Cincinnati

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