Service Advisor

Key Responsibilities: Parts Management: Order, receive, and manage inventory of semi-truck parts and shop supplies Source and negotiate with vendors for competitive pricing and availability Maintain accurate records of parts used in repairs and services Track core returns, warranties, and back-ordered parts Coordinate with technicians to ensure timely delivery of required parts Office Administration: Answer phones, greet clients, and provide exceptional customer service Schedule appointments and manage repair job workflow Create work orders, invoices, and purchase orders Maintain filing systems for customer and vendor records Assist with payroll submissions, timesheets, and basic bookkeeping Ensure compliance with safety regulations and documentation standards Qualifications: Must have 2+ years of experience in a truck repair shop or similar heavy-duty vehicle environment Strong knowledge of semi-truck parts , systems, and terminology (engine, transmission, suspension, brakes, etc.) Proficient with inventory management systems and basic accounting software (e.g., QuickBooks, Mitchell, or similar) Excellent organizational and multitasking skills Strong communication and customer service abilities Valid driver’s license (Class 5 minimum; Class 1 an asset) Job Type: Permanent Pay: $16.00-$23.00 per hour Work Location: In person

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