Senior WMS Business Analyst

Description ABOUT QCD: Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation. At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution. Senior WMS Business Analyst – Frisco, TX What You’ll Do: Golden State Foods is seeking a Senior Blue Yonder WMS Configuration and Technical Lead to support and advance the organization’s warehouse management capabilities. GSF currently operates Blue Yonder/JDA WMS in an on-premise environment and requires an individual with significant hands-on configuration experience, strong technical expertise, and prior experience working with Blue Yonder in a SaaS model to help evaluate, prepare for, and support a potential future SaaS upgrade path. The position partners with Operations, IT, Blue Yonder, and third-party providers to deliver scalable configuration, support integrations and production stability, reduce unnecessary customization, and strengthen upgrade readiness across the current WMS environment. In This Role, You’ll: WMS Configuration, Design, and SaaS Upgrade Readiness Lead functional configuration of Blue Yonder/JDA WMS across inbound, outbound, inventory control, replenishment, labor, tasking, RF execution, handheld workflows, labeling, waving, allocation, and operational execution. Translate business and operational requirements into scalable, upgrade-ready configuration and design decisions while minimizing unnecessary customization in the current on-premise environment. Assess potential SaaS upgrade impacts across configuration, integrations, custom objects, RF flows, labels, reports, scheduled jobs, devices, and warehouse processes. Partner with Blue Yonder and internal stakeholders to support roadmap planning, upgrade readiness, regression testing, defect triage, environment assessment, configuration validation, and deployment planning for a potential SaaS transition. Technical Support, Integrations, and Production Stability Serve as a functional and technical subject matter expert for Blue Yonder WMS, including MOCA, MOCASQL, SQL, DDA/Page Builder, Integrator, Jasper Reports, labels, scheduled jobs, interfaces, and application troubleshooting. Support integrations between WMS and ERP, TMS, automation, reporting, labor, transportation, material handling, and warehouse-adjacent systems. Troubleshoot production incidents by analyzing logs, traces, database activity, integration failures, job issues, RF/device behavior, and warehouse process exceptions. Support handheld/RF devices, Zebra devices, voice solutions, label printers, and related warehouse technology issues in partnership with infrastructure and operations teams. Business Partnership, Documentation, and Continuous Improvement Collaborate with operations, business systems analysts, project managers, infrastructure, security, integration teams, and third-party partners to deliver reliable and supportable WMS solutions. Create and maintain solution documentation, configuration design documents, test scripts, release notes, support procedures, and knowledge transfer materials. Drive standardization, simplification, automation, and continuous improvement across WMS configuration, technical support, release management, and deployment practices. Participate in change management, cuto…

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