Senior Vendor Governance Analyst

Hybrid | Eagan, Minnesota Job ID: R0006897 Career Area: Procurement Date Posted: 11/10/2026 Save Job Hybrid About Blue Cross and Blue Shield of Minnesota At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. The Impact You Will Have The Senior Vendor Governance Analyst is a vital member of the Blue Cross Procurement Services team, responsible for independently managing a diverse portfolio of vendor relationships and ensuring strong operational, contractual, and strategic alignment across the organization. This role leads vendor performance oversight by establishing and evolving scorecards, conducting regular business reviews, and monitoring performance against Service Level Agreements (SLAs), metrics, and compliance requirements. Serving as a key liaison between vendors, business partners, and cross‑functional teams, the Senior Analyst provides subject‑matter expertise in vendor governance, identifies opportunities for performance improvement and cost optimization, and supports the development of procurement strategies that meet business objectives. This role also guides stakeholders through the full vendor lifecycle, ensures expectations are clearly understood and upheld, facilitates issue resolution and “get well” plans when needed, and mentors analysts while leading workstreams to strengthen overall vendor management practices. What You’ll Do Independently develop and maintain strong relationships with vendors, fostering effective communication and collaboration. Monitor vendor performance, conduct regular reviews, and address any issues or concerns. Identify and alert leadership of opportunities and solutions for performance improvement and cost reduction through vendor optimization and other means. Works closely with business partners to ensure SLAs, deliverables, compliance requirements and expectations are adequately incorporated into RFXs and vendor contracts to facilitate the management of vendor performance. Support the position of Blue Cross in vendor discussions. Communicate with assigned business partners to ensure they are properly educated on Blue Cross expectations throughout the lifecycle of the relationship. Works closely with Blue Cross Procurement Services Leadership to ensure Relationship Managers understand their contractual requirements for any engagement. Addresses instances were recommendations are not followed. Establish and monitor vendor scorecards (quantitative and qualitative measures of performance against selected SLAs and metrics) to monitor and manage vendor performance based on a defined set of criteria. Establish new criteria as vendors, technology, and reporting ability evolves. Provides on-going vendor scorecard reporting and analysis to Relationship Managers and Performance Managers to facilitate their ability to adequately monitor, review and act on vendors operational performance. Leads the execution of various vendor management tasks, such as quarterly business reviews, semi-annual business portfolio reviews, vendor scorecards, as well as other performance management activities and reporting as required. How You’ll Do It Facilitate regular business reviews with assigned portfolio of vendors to discuss vendor performance reporting, SLAs, deliverables, compliance requirements, other contract expectations, relationship health and improvement plans. Navigate ambiguity and provide support, recommendations, and functional expertise to Relationship Managers, Performance Managers and Compliance Managers for problem resolution with assigned portfolio vendors. With Blue Cross Procurement Services Leadersh…

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