Senior Technical Account Manager, Life Sciences
SAS: Senior Technical Account Manager, Life Sciences – Cary, NC Headquarters or US Remote We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job SAS is seeking a Senior Technical Account Manager to leverage deep technical as well as some pharmaceutical/life sciences domain expertise and networks to drive revenue growth, support sales opportunities, and position SAS as a differentiated analytics partner in the market, for two of our key clients, Pfizer and Johnson & Johnson. You will play a key role in shaping the strategy, supporting customer engagements, and acting as a trusted advisor across stakeholders. Rather than carrying full account ownership, the Technical Account Manager is a dedicated strategic and technical leader aligned to one or two platinum pharmaceutical accounts. The role expands account coverage, strengthens executive relationships, drives solution strategy, coordinates SAS resources, and helps accelerate revenue growth by ensuring successful execution of account priorities and customer outcomes. The TAM extends the reach of the account team by owning technical strategy, some executive technical relationships, and solution positioning across Pfizer and J&J, ensuring SAS is viewed not as a vendor, but as a strategic analytics partner. Location: Cary, NC Headquarters or US Remote - Preference to New Jersey, Pennsylvania, New York As a Senior Technical Account Manager, Life Sciences, you will: Partner with account leadership to develop and execute strategic plans that drive growth, customer engagement, and long-term account success. Identify business priorities, emerging opportunities, and customer needs to expand adoption of SAS solutions. Support pipeline development, opportunity advancement, proposals, procurement activities, and RFP responses. Build and maintain trusted relationships with business, technical, and executive stakeholders across the customer organization. Serve as a strategic advisor, aligning SAS capabilities, innovation, and industry expertise to customer objectives. Lead customer discovery, workshops, demonstrations, presentations, and solution envisioning efforts. Translate business challenges into value-driven analytics solutions that deliver measurable outcomes. Develop account strategies, enablement materials, use cases, and value propositions that strengthen customer engagement and sales effectiveness. Coordinate cross-functional teams across sales, technical, consulting, customer success, marketing, and product organizations to ensure aligned execution. Manage account plans, risks, dependencies, action items, and stakeholder engagement to drive successful delivery and account growth. Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required qualifications Bachelor’s degree preferably in Business, Marketing, Computer Science, MIS, Engineering, or a related field. Minimum 8 years of experience in Life Sciences/pharmaceutical consulting, sales support, or related roles. Proven ability to drive incremental revenue and support complex sales cycles. Strong understanding of life sciences/pharmaceutical trends, disruption factors, and analytics-driven solutions. Experience collaborating with partners, system integrators, and cross-functional teams. Ability to communicate complex technical and analytical concepts in business terms. Experience contributing to proposals, RFPs, and customer-facing documentation. Strong relationship-building skills with stakeholders across all levels…