Senior Supply Chain Process Analyst, Digital, Canada

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Senior Supply Chain Process Analyst, Digital, Canada, Toronto, ON, Canada

Please note that is a hybrid role based out of our Nike Canada Downtown Toronto HQ (Mondays to Thursdays on-site and Fridays remote)

WHO YOU’LL WORK WITH

You will work in a cross-functional environment that spans across Nike’s matrix of North America Supply Chain and commercial partners. Teams include but are not limited to Canada NDDC, Tech, Analytics, and Planning MSC, Canada Logistics, DSM, Brand, and Merchandising.

WHO WE ARE LOOKING FOR

We're hiring a Digital Marketplace Supply Chain (MSC) Senior Process Analyst to join our team! This role is on the Canada Marketplace Supply Chain team within North America Supply Chain (NASC).

As our Senior Supply Chain Process Analyst, Digital, Canada, you will support run-the-business process execution and play a key responsibility in identifying, analyzing, and improving business processes across teams. You will become an expert in Digital order flow, from purchase to delivery, owning and executing on our Lever Management strategy. Deliver marketplace demand with speed and urgency. Critical thinking, strategic vision and consumer first mindset. You will drive successful execution of our Digital Launch and Brand moments ensuring Operational Readiness and execution of Day of operational activities. 

You will work closely with cross-functional teams to understand business needs, map out current state processes, and design future state processes that are efficient, effective, and scalable. You will support the execution of existing processes to deliver priority assortments into the marketplace on-time to meet critical brand moments while bringing a continuous improvement mentality for your team and MSC. Efficiencies and standard methodologies will be the guiding “North Star” principles of what you do, while using business insights to elevate performance. Your analytical skills, attention to detail, and ability to communicate complex ideas in a simple manner will be essential in driving business process improvements that support Nike's strategic objectives.

Other qualification requirements include:

• Possess a clear passion for digital operations & execution systems in Supply Chain/E-commerce with minimum 3-5 years’ experience in E-Commerce operations/process analysis/digital order flow monitoring across multiple systems.
• Has strong collaboration, creative thinking, attention to detail skills
• Systems experience in SAP, COGNOS, Tableau, will be an asset
• Has strong process analytical & systems skills, and operates with a strong sense of urgency
• Experience working cross-functionally within a large team.
• Can-do demeanor with proven ability to adapt to changes in business needs or direction.
• Bachelor’s degree in Business, Supply Chain or related field or 3-4 more years of experience in lieu of a degree.
• Strong verbal, written communication skills, ability to story tell and influence senior leadership stakeholders and other internal partners
• Confident presentation and computer skills with experience using of Outlook, Excel, PowerPoint and Keynote proficiency strongly preferred.
• Ability to travel –if required (less than 5%)

WHAT YOU’LL WORK ON

• Daily monitoring of Digital order flow across multiple systems ensuring
• Own end to end Digital lever management process to protect consumer experience
• Ensuring operational readiness and successful execution of each Digital Launch and Brand moment
• Peak consumer moment strategy and execution
• Leverage existing reporting suite to track, identify and escalate potential risks in delivering digital consumer orders
• Develop clear storytelling around how Supply Chain metrics are evolving as levers are being pulled
• Daily performance management monitoring
• Familiarity with Agile methodologies
• Conduct business process analysis to identify areas for improvement, leveraging tools and methodologies such as process mapping, value stream mapping, and root cause analysis
• Collaborate with stakeholders in Tech, Analytics, MSC, Planning, and NDDC to manage daily operations, understand business needs and requirements, and to gather input on process improvements
• Develop and implement process improvements, including designing and testing new processes, and implementing changes to existing processes
• Develop and maintain process documentation, including process maps, procedures, and training materials
• Facilitate workshops and training sessions to educate stakeholders on new processes and procedures
• Identify and mitigate risks associated with process changes, and develop contingency plans to ensure business continuity
• Monitor and evaluate the effectiveness of process improvements, and make adjustments as needed
• Collaborate with MSC business analysts and other stakeholders to develop and implement reporting solutions that support process improvements
• Develop and maintain relationships with stakeholders across the organization, including business leaders, operations teams, and analytics partners

If this is you, please apply online with an updated copy of your resume (in WORD or PDF format) at your earliest opportunity. Selected candidates will be contacted for interviews.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and the City of Toronto’s Accommodation Policy, accommodation will be provided in all parts of the hiring process. Applicants can make their needs known when contacted for interviews.