Senior Solutions Design & Costing Manager

Position Summary The Senior Solutions Design & Costing Manager owns Knight-Swift Supply Chain's (KSSC) solution design and costing capability end to end — leading the design of scalable warehousing and fulfillment solutions, the development of accurate and auditable cost models, and the translation of the sales pipeline into a forward-looking growth and capacity plan. This role is the single accountable owner for answering three questions on every opportunity: whether KSSC can operationally support the work, what facilities, labor, technology, and capital are required to do so, and what KSSC must charge to achieve the targeted return while managing risk. Beyond individual pursuits, this role sustains solution design as a living business capability — standardizing the methodology and models the organization designs from, maintaining the rolling capacity plan that tells leadership when new buildings, automation, and labor markets will be needed, and validating sold assumptions against actual performance after go-live. Positioned within Business Excellence so that operational and pricing assumptions are independently validated, and partnering closely with Business Development, Operations, Finance, Information Technology, and Corporate Projects, the Senior Manager leads a Pricing Analyst and protects the margin, credibility, and executability of every commitment KSSC makes to a customer — bringing Ownership and Quality to life in the way we grow. Essential Duties and Responsibilities Solutions Design Analyzes customer RFPs, operational data, volume forecasts, SKU and order profiles, and service level requirements to define operational requirements. Designs receiving, storage, replenishment, picking, packing, value-added service, and shipping processes. Determines facility space, pallet positions, storage media, dock doors, staging areas, labor, material handling equipment (MHE), automation, and technology requirements. Develops base, expected, peak, and growth scenarios for each solution. Evaluates manual, mechanized, and automated alternatives, including goods-to-person (GTP) systems, and recommends the option that best balances cost, throughput, scalability, and risk. Partners with Information Technology to define integration, reporting, infrastructure, and support requirements across Warehouse Management Systems (WMS), Yard Management Systems (YMS), Labor Management Systems (LMS), Order Management Systems (OMS), and Logistics Execution Systems (LES). Validates that every proposed solution can be implemented, staffed, and operated successfully before it is committed to a customer. Costing and Pricing Support Builds and maintains standardized, auditable cost models covering direct and indirect labor; management and support staffing; facility and occupancy expense; MHE, racking, and automation; IT systems and integrations; packaging and operating supplies; transportation and subcontracted services; start-up and transition costs; capital requirements; and contingency and risk. Develops transaction-based, fixed-fee, cost-plus, and hybrid pricing structures appropriate to the opportunity. Performs sensitivity, break-even, and margin analysis on all pricing scenarios. Identifies the customer assumptions, volume commitments, and contractual protections required to preserve profitability. Supports Finance and Business Development during pricing reviews, customer presentations, and contract negotiations. Provides independent validation of operational and pricing assumptions, maintaining analytical objectivity separate from the sales process. Growth and Capacity Planning Converts the qualified sales pipeline into projected space, labor, capital, and technology requirements. Builds and maintains a rolling 12-, 24-, and 36-month network capacity plan. Identifies when new buildings, expansions, automation investment, or entry into new labor markets will be required. Models the effects of customer growth, seasonality, renewa…

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