Senior Software Developer– CRM
JoblinxsappPosition: Software Developer – CRM – Senior
Client: Government Services Integration Cluster (GSIC), Ministry of Public and Business Service Delivery and Procurement
Location: Toronto, Ontario – 100% Onsite, Monday to Friday
Contract: September 21, 2026 – March 31, 2027
Extension: Possible, up to 1 additional term
Openings: 1
Security Clearance: No clearance required
Submission Limit: 1 candidate
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losing Date: October 6, 2026 at 12:00 PM EST
Position Overview
The Government Services Integration Cluster is seeking a Senior Software Developer – CRM to design, develop, integrate, test, implement, and support enterprise CRM solutions. The successful candidate will work extensively with Microsoft Dynamics 365, Microsoft Power Platform, Azure, Dataverse, .NET/C#, JavaScript, Web APIs, Azure SQL, DevOps, and CI/CD pipelines.
The resource will be responsible for translating technical and business requirements into working, tested applications and will collaborate with IT professionals, business stakeholders, and subject matter experts throughout the Software Development Life Cycle (SDLC).
This is a fully onsite position in Toronto, with the resource required to work Monday through Friday during standard working hours of 8:00 AM – 5:00 PM, excluding lunch breaks.
Key Responsibilities
• Translate technical systems specifications and business requirements into working, tested applications.
• Develop detailed programming specifications and technical designs.
• Design, develop, configure, customize, test, debug, document, deploy, and maintain CRM applications.
• Develop solutions using Dynamics 365, Microsoft Power Platform, Azure, Dataverse, .NET, C#, and JavaScript.
• Perform both low-code development and custom development on Dynamics 365.
• Design and develop Dataverse solutions and integrations.
• Develop custom Web APIs using ASP.NET / .NET Core, Entity Framework, and Azure SQL.
• Design and implement integrations between Dynamics 365 and other Microsoft cloud technologies.
• Troubleshoot and resolve technical issues involving software applications, integrations, deployments, migrations, and production environments.
• Develop and maintain DevOps processes, task boards, pipelines, CI/CD pipelines, and deployment processes.
• Participate in Agile development practices, including Kanban/task boards.
• Develop and configure Dynamics 365 Customer Service, including:
• Case Management
• Knowledge Management
• Customer Service Workspace
• Agent Experience Profiles
• Session Templates
• Workstreams
• Routing
• Develop Power Platform solutions, including:
• Power Apps
• Model-Driven Apps
• Power Pages
• Canvas Apps
• Custom PCF Controls
• Liquid/server-side templating
• Conduct unit testing, integration testing, debugging, and application validation.
• Participate in design walkthroughs with project teams.
• Conduct impact assessments and support application implementation, conversion, migration, and post-implementation activities.
• Collaborate with business stakeholders, subject matter experts, and technical teams to elicit, analyze, and document requirements.
• Prepare technical documentation, reports, assessments, reviews, user documentation, and system documentation.
• Provide technical assistance and post-implementation support.
• Ensure solutions comply with applicable enterprise standards, accessibility requirements, and AODA.
• Troubleshoot technical problems and provide timely resolution.
• Support application quality assurance from a technical perspective.
• Work collaboratively within Agile teams and consistently meet project deadlines.
Requirements
Mandatory Technical Skills
Candidates must demonstrate hands-on experience in the following areas:
Dynamics 365 / Power Platform / Azure
• Experience with Dynamics 365, Microsoft Power Platform, and Azure solution design.
• Working knowledge of Dynamics 365 interoperability, integration, and capabilities with other Microsoft cloud technologies.
• Working knowledge of both low-code