Senior Sales & Retail Operations Analyst

Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer). Join us on our mission to fill the world with emotion through the power of creativity and technology. BRAVIA North America is building a focused home entertainment and professional display business designed to move with speed, strengthen customer partnerships, and create new growth. The Senior Sales and Retail Operations Analyst supports scalable Market Development Funds (MDF) operations, reporting, controls, continuous improvement, and Collaborative Planning, Forecasting, and Replenishment (CPFR) activities with major retail customers including collaborative forecasting, replenishment planning, and inventory management. In this role, you will connect sales, finance, marketing, and operations teams to strengthen MDF governance, improve data quality, simplify workflows, and deliver clear reporting and actionable insights across U.S. and Canadian accounts. Responsibilities Manage end-to-end MDF operations, including program forecasts and budgets, agreements, account assignments, accruals, claims, reconciliations, and close activities. Maintain MDF data in SAP, Vistex, and supporting tools; research exceptions and correct account, program, agreement, and claim discrepancies. Establish and maintain MDF controls, approval workflows, documentation, standard work, and audit-ready records. Maintain Power BI and/or Excel reporting for MDF commitments, spend, claims, open items, variances, utilization, and financial exposure. Lead or support root-cause analysis, corrective actions, user acceptance testing, issue resolution, and adoption for SAP, Vistex, reporting, and workflow changes. Identify and implement opportunities to reduce manual work through Microsoft Copilot, Power Automate, Power BI, and other practical automation solutions. Support retailer-level sales and demand forecasting by reviewing historical performance, promotional plans, product transitions, and current business trends with selected retailers as required Partner with sales teams to identify forecast gaps, document assumptions, and communicate risks and opportunities that may affect account plans and business results. Perform other reporting, analysis, data-maintenance, system-testing, and operational support activities as business needs evolve. Minimum Requirements The successful candidate is a practical, data-driven problem solver who can translate complex MDF, sales, and financial information into clear actions. This position requires strong collaboration, attention to detail, process discipline, and the ability to improve controls and workflows while supporting recurring operational needs. Bachelor’s degree in business, finance, accounting, analytics, information systems, or a related field preferred. Three to five years of relevant experience in sales operations, MDF or trade-promotion management, finance operations, or collaborative forecasting Experience in consumer electronics, retail, distribution, or another fast-moving product environment preferred. Advanced Excel skills and hands-on experience creating clear reports and dashboards in Power BI. Working knowledge of SAP or a comparable enterprise system; Vistex, MDF, claims, accrual, workflow, or financial-control experience is preferred. Experience documenting processes, defining controls, conducting root-cause analysis, and implementing sustainable improvements. Experi…

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