Senior Quality Specialist – Manufacturing & Supplier Quality
MDMartin StaffingSenior Quality Specialist – Manufacturing & Supplier Quality Location: Plano, Texas Job Type: Full-Time Work Location: On-site, with local travel Compensation: $75,000–$95,000 per year, depending on experience Language Requirement: Bilingual proficiency in Mandarin and English is required. Position Overview We are seeking an experienced Senior Quality Specialist to oversee product, supplier, and manufacturing quality activities supporting our Plano operations. This position will ensure that incoming materials and finished products comply with approved customer drawings, specifications, tolerances, and quality requirements. The Senior Quality Specialist will conduct inspections, manage nonconforming materials, investigate quality concerns, lead corrective actions, and coordinate directly with customers and suppliers. The ideal candidate has strong manufacturing quality experience, can interpret technical drawings, and is comfortable responding to urgent customer or supplier issues in a fast-paced environment. Key Responsibilities Product Inspection and Compliance Review customer drawings, engineering specifications, tolerances, approved samples, and engineering changes. Ensure products comply with approved drawings and customer requirements before shipment. Conduct incoming, in-process, and final inspections. Verify product dimensions, materials, appearance, packaging, labeling, and workmanship against established requirements. Identify, document, segregate, and contain nonconforming materials. Prevent defective or unapproved products from reaching customers. Coordinate rework, sorting, replacement, and disposition of nonconforming materials. Corrective and Preventive Action Investigate internal, supplier, and customer-reported quality issues. Lead root-cause investigations using structured problem-solving methods such as 8D and 5 Why. Prepare and follow up on 8D reports, corrective-action plans, and preventive actions. Confirm that corrective actions have been implemented and evaluate their effectiveness. Identify recurring quality trends and recommend process or supplier improvements. Supplier Quality Monitor supplier quality performance, defect rates, responsiveness, and corrective-action completion. Coordinate corrective and preventive actions with local and international suppliers. Conduct supplier audits, process reviews, and on-site inspections when necessary. Work with suppliers to improve manufacturing controls, inspection processes, and product consistency. Support supplier qualification and approval activities. Customer Quality Support Respond promptly and professionally to customer complaints and urgent quality concerns. Coordinate product containment, sorting, rework, sample approval, replacement, and on-site resolution. Communicate investigation findings, corrective actions, and completion timelines to customers. Maintain clear documentation and follow-through until each issue is fully resolved. Quality Documentation Maintain inspection records, approved samples, quality reports, nonconformance records, and corrective-action documentation. Control drawing revisions, specifications, inspection standards, and other quality-related documents. Ensure employees and suppliers are working from the latest approved requirements. Prepare quality metrics and reports for management review. Support the development and improvement of inspection procedures and quality-control standards. Cross-Functional Collaboration Work closely with customers, suppliers, Engineering, Production, Supply Chain, and warehouse teams. Communicate regularly with internal management and technical teams in the United States, Taiwan, and China. Support production launches, product changes, sample approvals, and supplier transitions. Escalate critical quality risks and recommend appropriate containment or corrective measures. Required Qualifications Five or more years of experience in manufacturing quality, supplier quality, quality assurance, or a rela…