Senior Property Administrator

Organization Overview Community Land Trust (CLT) is a social purpose real estate developer focused on creating inclusive communities that people are proud to call home. Established in 2015 and part of the CHF BC group of social enterprises, CLT manages a portfolio of more than 34 properties, representing over 2,600 homes across British Columbia, with an additional 1,200 homes in development and construction. Today, CLT oversees approximately $1.25 billion in real estate assets and is supported by a team of more than 50 professionals committed to advancing affordable housing and resilient communities. Purpose of the Position The Senior Property Administrator provides portfolio-level administrative and operational leadership across a diverse housing portfolio. This role is responsible for strengthening operational consistency, compliance management, governance coordination, and resident service delivery by independently managing key administrative processes that support Property Managers and Building Managers. The position is designed to increase portfolio efficiency, improve responsiveness to residents and boards, and release Property Manager capacity for higher-level oversight and strategic portfolio growth. This is a senior-level administrative role with portfolio-wide accountability and a defined development pathway toward Building Manager or Junior Property Manager roles, subject to performance and organizational needs. Key Responsibilities Portfolio Administration & Compliance Support Maintains primary accountability for compliance trackers, reporting requirements, and key administrative deadlines Establishes and maintains organized digital and physical records for assigned properties Tracks lease documentation, renewals, annual income verification cycles, and regulatory compliance timelines Prepares and maintains standardized forms, trackers, and filing systems across the portfolio Coordinates move-in and move-out administrative processes and required documentation Prepares internal reports and documentation required by leadership, funders, or oversight bodies Resident Services & Communication Serves as a central point of contact for general resident inquiries, triaging issues appropriately Drafts and distributes resident notices and communications in alignment with organizational standards Maintains communication logs and ensures timely follow-up and resolution Coordinates inspections, access requests, and scheduling in collaboration with Building Managers Financial & Leasing Administration Supports housing charge tracking and coordination of follow-up activities Tracks invoices, codes documentation, and ensures required backup is collected and filed Coordinates vacancy postings and application intake processes Prepares leasing documentation packages for review and approval Finalizes delegated administrative components of leasing packages in accordance with established authority Operational Coordination Coordinates contractor access across sites in collaboration with Building Managers Tracks inventory and supports small procurement processes Provides administrative coverage and continuity during staff absences Supports the implementation and consistent application of standardized operational procedures across the portfolio Governance & Board Support Acts as the first point of contact for governance coordination across assigned housing co-operatives Prepares board packages, AGM materials, and meeting documentation Coordinates meeting logistics and maintains governance-related records Tracks follow-up actions and commitments arising from board and committee meetings Provides structured administrative support to Building Managers related to governance and board operations Other Duties Perform other duties within the scope and purpose of the position as assigned Skills and Qualifications Minimum 3–5 years of progressive administrative experience, preferably within property management, housing, or community-based enviro…

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