Senior Program Manager – IT Technology Vendor Management

Job Title: Senior Program Manager – IT Technology Vendor Management Location: Oakland, CA Duration: November 30, 2026 – November 29, 2027 Pay Rate: $66/hr W2 Account Manager Notes: Senior Program Manager – IT Technology Vendor Management Location: [Oakland, California - Hybrid/2-3 days at the Headquarters office] Job Type: Full-Time, Core business hours 8AM to 5PM. Department: Office of the CIO / IT Third Party Strategy and Operations / Contracts and Vendor Management Office Reports To: Senior Manager, IT Contracts and Vendor Management Office Job Description: Position Summary The Technology Vendor Manager serves as a strategic partner and trusted advisor in managing the organization’s technology vendor ecosystem. This role bridges business strategy, IT leadership, and vendor relationships to ensure technology investments deliver maximum value, are cost-optimized, and align with long-term capital and operating plans. The Technology Vendor Manager has a genuine passion for operational excellence and vendor management, possesses robust communication and interpersonal skills, demonstrates high analytical capabilities, is vendor-focused, team-oriented and highly capable of working independently and cross functionally to meet operational and business objectives. The Technology Vendor Manager will collaborate with cross-functional teams, including Operations, Architecture, and Sourcing, to define vendor-specific requirements, and oversee performance through KPIs and SLAs. Success in this role requires agility in communication, with the ability to engage confidently with executives while working closely with technical teams and individual contributors. The Technology Vendor Manager plays a critical role in aligning vendor strategy with the organization’s technology and business objectives. This position works across operations, enterprise architecture, sourcing, and IT leadership to manage vendor and support program reporting to executives to enable strategic decision-making. The role ensures technology purchases are optimized, integrated, and aligned with the company’s multi-year capital and expense investment plans. Key Responsibilities Through strong partnerships with internal stakeholders – including sourcing, IT, architecture, finance, legal and business teams – ensures vendor relationships contribute measurable results to PG&E performance objectives Partner with Operations, Architecture, IT Leadership, and other stakeholders to align and document vendor capabilities Develop and deliver innovative commercial models that contributes to the CIO financial savings target Establish and enhance Tier-1 and Tier-2 strategic supplier relationships, engage with suppliers and their leadership regularly Conduct periodic supplier reviews to discuss performance, document product roadmaps and business needs. Seek out disruptive technologies, establish relationships, discover opportunities to POC and partner with IT stakeholders to rationalize the existing technology footprint. Leverage internal and external data to provide insights and recommendations that enhance supplier performance and operational efficiency Translate technology requirements into vendor-specific solutions that integrate with multi-year capital and expense investment plans. Manage the full lifecycle of vendor relationships, including onboarding, governance, performance reviews, and contract compliance. As a senior individual contributor within the Vendor Management function, this role ensures suppliers deliver consistently against contractual commitment, service level agreements, and compliance requirements while driving operational excellence and innovation Proactively identify and resolve operational challenges, contributing to continuous improvement initiatives Develop quantitative analysis and reporting on supplier performance by tracking and reporting performance using KPIs and SLAs, driving accountability, and continuous …

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