Senior People Operations Coordinator

Insignia Event Services, LLC (Glendale, AZ)

Position: Senior People Operations Coordinator - Full Time
Reports to: People Operations Manager

Job Summary:

Under the supervision of the People Operations Manager, the Senior People Operations Coordinator is responsible for supporting Insignia's people strategy and independently executing core people operations functions within their assigned areas. This role plays an important part in the day-to-day delivery of HR services, including hiring coordination, onboarding, employee record management, payroll processing, and event-day coverage. The Senior People Operations Coordinator works closely with People Operations Manager to ensure a consistent, high-quality employee experience across the organization.

Primary Job Duties:

• Source, screen, and process candidates for part-time and full-time roles, including employment verification, background checks, and E-Verify
• Coordinate and support the hiring, onboarding, and offboarding processes for assigned areas
• Maintain up to date employee documentation and records in the HRIS and ABI
• Develop, manage, and support the nonprofit organization volunteer program
• Assist in processing biweekly payroll, including data entry, timecard review, and flagging discrepancies for review
• Assist in developing, implementing, and interpreting personnel policies and procedures for Insignia Events.
• Participate in the completion of People Operations objectives, systems, metrics, and standard reports
• Recommend new procedures and policies to improve operational efficiency and enhance the employee experience
• Collaborate cross-functionally to implement and champion Insignia Way values and behaviors
• Ensure compliance with state and federal employment laws and HR regulations, updating policies and procedures as needed
• Apply creative problem-solving skills to overcome operational challenges
• Foster a welcoming, professional, and positive environment when interacting with employees and patrons
• Be the People Operations support during large stadium events
• Perform other related duties as assigned

Qualifications/Requirements:

• Minimum of two years of experience in People Operations, Human Resources, or Recruiting combined
• Strong verbal and written communication skills
• Ability to multitask and troubleshoot in a fast-paced, high-pressure environment
• Valid driver's license
• Creative, innovative, high-energy, and results-oriented mindset
• Flexibility to work varying schedules, including evenings, weekends, holidays, and event days
• Ability to stand or sit for extended periods and lift up to 30 pounds without assistance

All offers of employment at Insignia Event Services are contingent upon clear results of a thorough background check.  

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class