Senior Packager & Shipping Coordinator

About RAM Elevators & Lifts RAM Elevators & Lifts is an Alberta-based manufacturer and installer of residential and accessibility elevators and lifts. Our products are custom-built and contain a combination of mechanical, electrical, structural and finished components that must arrive at the jobsite safely, accurately and ready for installation. The Packaging & Shipping team plays an important role in the customer experience. The quality of our work does not end when a product leaves production, it must also be packaged, protected, documented and shipped correctly so that the equipment arrives at the customer or jobsite in excellent condition. Position Summary The Senior Packager & Shipping Coordinator is an experienced member of RAM's Packaging & Shipping team responsible for ensuring completed elevator and lift components are accurately inspected, prepared, packaged, labelled, documented and coordinated for shipment. This role combines hands-on packaging and material-handling responsibilities with shipping coordination and administrative duties. The successful candidate will have strong attention to detail, understand how to safely package large, heavy and finished components, and be comfortable coordinating shipments with internal departments, carriers, suppliers and customers. The Senior Packager & Shipping Coordinator will serve as a knowledgeable resource within the Packaging & Shipping department and help maintain consistent standards for packaging quality, shipping accuracy, organization and safety. Key Responsibilities Packaging & Product Preparation Review completed products and components prior to packaging to ensure they are ready for shipment. Verify components against work orders, packing lists, drawings, bills of materials and other applicable documentation. Package elevator, lift and related components using appropriate materials and methods to prevent damage during handling and transportation. Protect painted, finished, machined and other damage-sensitive surfaces from scratches, dents, moisture and other shipping hazards. Determine appropriate packaging methods based on the size, weight, shape and fragility of components. Build, assemble and prepare crates, skids, pallets and other shipping containers as required. Secure components appropriately to prevent shifting or movement during transportation. Ensure hardware, fasteners, electrical components, manuals and other required materials are included with the appropriate shipment. Confirm that shipments are complete before they leave the facility. Identify and report missing, damaged, incorrect or incomplete components before shipment. Maintain a clean, organized and safe packaging area. Shipping Coordination Coordinate outgoing shipments with internal departments, carriers, couriers and customers as required. Schedule pickups and deliveries according to production completion dates and project requirements. Prepare and verify shipping documentation, packing slips, bills of lading, labels and other required paperwork. Accurately record shipment information, including dimensions, weights, quantities and destination information. Coordinate freight requirements for oversized, heavy, fragile or specialized elevator components. Communicate shipment status, delays, discrepancies or changes to the appropriate internal teams. Work closely with Production, Service, Installation, Purchasing and other departments to ensure shipments are prepared on time. Assist with selecting appropriate shipping methods and carriers based on shipment requirements. Verify carrier documentation and ensure products are released for shipment only when properly prepared. Track shipments as required and follow up on delays, damages or delivery issues. Inventory & Material Control Maintain organization of packaged goods, completed orders and shipping materials. Assist with inventory accuracy within the Packaging & Shipping area. Ensure materials and components are stored in their designated loca…

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