Senior Operations Manager, Geochemistry

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

The Senior Operations Manager provides strategic oversight of commercial geochemistry laboratory operations. This role leads initiatives to enhance efficiency, quality, and regulatory compliance. The Senior Manager aligns laboratory performance with organizational goals and fosters cross-functional collaboration.

• Provides strategic oversight and planning for laboratory services
• Manages larger, more complex budgets and resource allocation across multiple areas
• Oversee multiple laboratory departments and teams 
• Develops and implements high-level laboratory policies, strategies, and long-term operational plans
• Mentors and develop Laboratory Managers and other senior staff
• Lead major laboratory projects and initiatives (e.g., new technology implementation, facility expansion)
• Ensure overall laboratory performance meets organizational goals and regulatory requirements across all managed areas
• Evaluates and facilitates the adoption of new technologies, methodologies, or services
• Manages relationships with key vendors, service providers, or strategic partners
• Analyzes performance data to identify strategic trends and areas for significant operational improvement or investment
• Performs other duties as required

• Bachelor's Degree in a scientific discipline an equivalent combination of education and experience
• 7 to 10 years of relevant analytical laboratory experience, with proven success in strategic planning, compliance, and mentoring managers
• Expert working knowledge of the mining and minerals industry.
• Strong leadership and management skills with a demonstrated ability to lead and manage people.
• Superior organizational, communication and interpersonal skills are essential.
• A sense of diplomacy and networking skills are essential to build relationships with external clients as well as key internal personnel.
• Excellent customer service, client support, and business service consulting skills.
• Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.
• Possess excellent verbal and written communication skills and be proficient in using various types of computer software (Word, Excel. PowerPoint, Outlook).
• Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
• Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies.
• Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.
• Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
• Candidates must demonstrate excellent verbal and written communication skills including grammar and composition.
• Proven time management skills and a strong attention to detail.
• Extended hours and shift work may be required from time to time.
• Travel to other SGS locations or client locations may be required from time to time.
• Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment

Compensation: $105k to $120k 

Some benefit highlights:

• 80% coverage Health, Dental and Vision 
• Paid time off
• RRSP Program Eligibility 

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.