Senior Operations Manager

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $109,557.81 - $164,337.02 Annual Department: Department of County Human Services (DCHS) Job Type: Regular Non-Represented Exemption Status: United States of America (Exempt) Closing Date (Open Until Filled if No Date Specified): October 11, 2026 The Opportunity: Overview Multnomah County voters chose to invest in culturally responsive, inclusive, joyous early learning opportunities for all 3 and 4 year-old children. This investment will transform and impact educational experiences for young children and their families and we want you to help make it a success! As the Senior Operations Manager of the Preschool & Early Learning Division, you will actively champion racial justice and equity within early childhood programs and systems at Multnomah County and in the community. You will provide support and oversight to two teams: Budgets & Contracts and Application & Enrollment. This includes developing, implementing, and improving operational systems related to budgets, contracts, and the preschool application process. You will support the development of the Division budget, support and oversee launch of major operational IT solutions for your teams, and provide leadership to ensure families have a positive experience navigating the application process. You will collaborate closely with other members of the Leadership Team to align efforts across teams and be responsive to evolving and emergent issues. You will utilize the community framework and vision for Preschool for All to build and maintain systems, policies, and procedures that promote racial justice and equity. You will lead strategic planning, set operational goals for Preschool for All, and monitor compliance. You will collaboratively develop creative solutions that prioritize the needs of Black, Brown and Indigenous families and families of color who apply and enroll in Preschool for All programs. You will ensure that internal processes align with Preschool for All’s goals to partner with Black, Indigenous and preschool providers of color in ways that build positive relationships and support success and growth. Primary responsibilities include: 1. Develop and Implement Internal Operations Systems for a New Preschool Initiative Operations & Policy Management: Plan, develop, and oversee internal operations, practices, and policies for the Preschool Division, including budgeting, procurement, contracting, and external vendor application system development, ensuring all systems promote racial equity. Strategic Planning & Provider Growth: Lead internal strategic planning regarding application processes, intermediary organizations, and administrative support to effectively scale with growing numbers of preschool providers and slots. Racial Equity & Quality Initiatives: Organize planning and quality initiatives that center the needs of Black and Brown children and families of color to ensure racially just access and success in the preschool system. Program Policies & Change Management: Lead the development of program policies, procedures, business practices, and change management systems deeply informed by feedback from BIPOC community members and service providers. Partnerships & State Alignment: Conceptualize and define partnerships and projects for innovative service delivery, including close coordination with the State to align programs and funding. 2. Provide Leadership and Supervision to Supervisors and Division Staff Direct Supervision: Directly supervise the Budget & Contracting Supervisor and the Application & Enrollment Supervisor, providing coaching, guidance, and support for key initiative activities. Performance Management: Manage work schedules, duty assignments, probationary/annual performance evaluations, ongoing coaching, and progressive discipline when appropriate. Culturally Responsive Leadership: Utilize trauma-informed and culturally responsiv…

View the full posting and apply