Senior Materials Solutions Project Manager, Customer Programs
ChromalloyChromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world. Video: What We Do Why work at Chromalloy? Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy! Our Total Rewards Program is designed to support you today and in the future. Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching. Development & progression opportunities for every employee – regular performance conversations, training and development curriculum, and engineering fellowship programs. Paid time off, including vacation, sick time, paid holidays, and parental leave—all eligible on your first day of employment! Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site. Eligibility for individual benefit plans may vary based on employment status. Job Summary We’re looking for a Senior Project Manager, Customer Programs to lead the successful execution of engine material management contracts while serving as the primary point of contact for assigned customer accounts. In this highly visible, customer-facing role, you will coordinate cross-functional teams, monitor program performance, manage financial results, and ensure customer requirements are met from a logistical, technical, and commercial perspective. Work That Matters At Chromalloy, your work directly supports aviation safety and reliability. Our teams repair and manufacture critical aerospace components used across the global aviation industry. Whether you're improving processes, supporting operations, solving technical challenges, or driving business performance, your contributions help keep aircraft flying safely around the world. Location: Fort Lauderdale, FL Travel: Yes, as needed Schedule: On-site What You’ll Be Doing Manage assigned engine material management contracts throughout the contract lifecycle. Serve as the primary customer interface for program performance, issue resolution, and strategic account management. Lead customer business reviews and performance meetings, presenting operational, financial, and technical results. Coordinate with material planning, procurement, repairs, logistics, operations, and product line teams to support material readiness and delivery commitments. Track and report program financial performance, including revenue, profitability, forecasts, and key performance indicators. Identify and mitigate risks that could impact customer satisfaction, contract performance, or financial results. Drive timely resolution of customer concerns and coordinate corrective actions across internal stakeholders. Support continuous improvement initiatives focused on operational efficiency, customer experience, and program profitability. Build and maintain strong relationships with customers and cross-functional teams to support long-term business success. What We’re Looking For Bachelor's degree in Business, Engineering, Operations, or a related field from an accredited institution. Minimum 3 years of experience in project management, program coordination, aviation MRO, or a related fiel…