Senior Manager, Travel and Event Compliance
LoblawCome make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Li
...
fe Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
The Senior Manager, Travel and Event Compliance leads the company’s approach to travel, meetings and events, ensuring activities are well managed, financially responsible and aligned with company policies.
Acting as the central point of coordination across business teams, leaders, Sourcing, Procurement, Finance and external vendors, this role provides oversight of travel and event operations, policy compliance, vendor performance and spending. The Senior Manager will also identify opportunities to simplify processes, strengthen controls, improve the colleague experience and deliver cost savings.
What You’ll Do
Lead Travel & Event Governance
• Serve as the subject-matter expert for travel, meeting and event policies, approvals and spending requirements.
• Drive consistent application of policies and processes across the organization.
• Provide guidance on exceptions and complex or high-profile travel and event requirements.
• Identify compliance trends and recommend improvements to policies, controls, processes and training.
Oversee Travel & Event Operations
• Provide operational oversight for business travel, meetings, conferences, group travel and company-sponsored events.
• Ensure approved booking channels, vendors, budgets, contracts and approvals are used appropriately.
• Support resolution of complex bookings, cancellations, service disruptions and escalations.
• Ensure appropriate records and documentation are maintained.
Manage Vendors & Partnerships
• Lead relationships with travel and event vendors and act as a key liaison between vendors and internal stakeholders.
• Partner with Sourcing and Procurement on vendor negotiations, contracts and renewals.
• Monitor vendor performance, service levels, costs and contractual commitments.
• Lead resolution of significant vendor, service and billing issues.
Drive Financial Performance & Insights
• Oversee travel and event spending, compliance and financial controls.
• Analyze spend, booking behaviour, vendor usage, exceptions, cancellations and unused credits to identify risks and opportunities.
• Develop reporting and insights for senior leaders on spending, compliance, savings and operational performance.
• Lead cost-containment and savings initiatives while balancing service, safety and business requirements.
Improve Experience
• Develop clear guidance, communications and training for colleagues and leaders.
• Simplify workflows and strengthen travel and event processes and controls.
• Support improvements to booking, expense, event and reporting tools.
• Use colleague feedback and operational data to continuously improve the travel and event experience.
What You Bring
• 5+ years of progressive experience in corporate travel, meetings and events, procurement, finance operations, expense management or a related area.
• Strong financial acumen, including budgeting, spend analysis, forecasting, reconciliation and cost management.
• Experience interpreting policies and applying financial and operational controls.
• Experience managing vendors, contracts, negotiations and service performance.
• Strong analytical skills with the ability to turn data into insights, recommendations and action.
• Proven ability to manage complex issues, competing priorities and senior stakeholder relationships.
• Excellent communication, judgme