Senior Manager, Transportation

JOB INFORMATION Requisition ID: 13708 Number of Vacancies: 1 Department: Subway Transportation (20001206) - Subway Transportation - Department Head (30000417) Salary Information: $140,176.40 - $175,284.20 Pay Scale Group: 12SA (CAN/S/J/12SA) Employment Type: Regular New or Existing Vacancy : New Weekly Hours: 35 Off Days: Saturday and Sunday Shift: Various (Day) Posted On: October 1, 2026 Last Day to Apply: October 15, 2026 Reports to: Head, Transportation (Subway) The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides: Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future. Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone. POSITION OVERVIEW The Senior Manager, Transportation (Rail) provides strategic and operational leadership for the safe, reliable, and customer-focused delivery of Subway and Light Rail Transit services across the TTC. Reporting to the Head of Transportation, this role oversees day-to-day divisional operations and drives performance across safety, service reliability, workforce effectiveness, financial stewardship, and continuous improvement. Working within a complex, unionized environment, the Senior Manager leads service delivery, emergency response, and operational readiness while fostering a culture of accountability and excellence. The incumbent mitigates risk, optimizes resources, and ensures the achievement of key operational and business objectives. SCOPE & RESPONSIBILITIES The duties of this role will include but are not limited to the below: Operational Leadership & Service Delivery Lead the safe, reliable, and efficient delivery of Subway and LRT services, ensuring operational performance aligns with TTC objectives. Oversee operational readiness and service delivery across assigned divisions, providing strategic oversight of emergency response, incident management, service recovery, and after-hours operations in support of a 24/7 transit environment. Drive continuous improvement initiatives through performance analysis, operational planning, and the implementation of best practices to enhance safety, customer experience, and service reliability. Serve as a key advisor and delegate to the Head of Transportation, providing leadership continuity and operational expertise on complex transportation matters. People Leadership & Labour Relations Foster a culture of safety, accountability, employee engagement, and operational excellence. Build organizational capability through workforce planning, performance management, succession planning, leadership development, coaching, and talent initiatives that support long-term operational excellence. Develop and maintain productive labour relations, ensuring the consistent application of collective agreements, policies, and people practices while effectively addressing employee relations matters. Strategic & Financial Management Oversee operational and financial performance, including resource planning, budget management, and the identification of efficiency and productivity improvements. Collaborate with internal and external stakeholders to support strategic priorities, special projects, and team objectives. Champion organizational change and modernization initiatives, fostering a culture of continuous improvement, innovation, and operational excellence. Analyze operational data, risks, and trends to inform decision-making, support business pl…

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