Senior Manager- Supply Chain Operations
CVS HealthWe’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Manager of Pharmacy Product Flow and DC Compliance is responsible for the management of pharmacy product flow from the distribution centers to the retail pharmacies. This position has oversight of DC inventory compliance programs, including DC pharmacy capacity and inventory management, storage and shipping compliance of front store and pharmacy product, cycle count and inventory adjustment compliance and associated audit and SOX testing and financial analysis. The Senior Manager will be responsible for identifying new opportunities to lead compliance for the Pharmacy Product Flow & DC Compliance team. The leader will oversee the Inventory Allocation Program for Pharmacy Product Flow and DC Compliance which provides pharmacy inventory to be allocated from the distribution centers to ensure proper inventory levels in the retail pharmacies. The leader will also be responsible for finding synergies and efficiencies as incremental programs are added to the portfolio through automation, optimization, and strategic management. The candidate must have a strong passion for pharmacy compliance, supply chain management, and cross-functional collaboration. In addition, the position also requires the ability to lead, provide guidance to new team members, innovate, and think differently to find new and better ways to solve complex business challenges. Primary Duties and Responsibilities Lead the Cycle Count management program that ensures distribution centers are meeting weekly count goals and investigates adjustment activity for any variances or discrepancies. Manage and lead the inventory adjustment audit program following SOX compliant protocols. Audit Distribution Center’s cycle count and adjustment activity and documentation to ensure completeness and compliance with all company and regulatory requirements. Adapt modern technology (ThinkLP) to the audit process to streamline DC documentation and corporate oversight. Lead the Inventory Allocation Program for Pharmacy Product Flow and DC Compliance which provides pharmacy inventory to be allocated from the distribution centers to ensure proper inventory levels in the retail pharmacies. Lead SOX Audit Program for inventory control validating system functionality and control effectiveness to meet all SOX compliant requirements. Lead the Hazmat program in all DCs to ensure the proper storage and shipping of distributed products. Partner with external stakeholders to develop an intuitive tool to identify and analyze potential item storage and shipping compliance risks across the network. Responsible for leading a small team, managing people, resolving complex problems, influencing, and partnering with stakeholders. Plan, organize, schedule, forecast, and coordinate work to meet service schedules and operational goals. Develop and implement plans, procedures, programs, and strategies to enhance performance, service level, and savings/productivity. Administer policies and procedures in a fair and consistent manner. Develop staff with an emphasis on team building, communication, performance accountability, and positive employee engagement. Promote and reinforce safety and security awareness and compliance among their organization. Required Qualifications 10% travel- select Distribution centers in our network, approximately 8 times per year (also as needed) 3+ years of Supply Chain analytics and understanding of relevant KPIs; general understanding of front store and pharmacy product flow. 3+ years …