Senior Manager, Product Data Governance & Lifecycle Management

Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career—and a purpose. Join our team. It's a great time to be a part of ZOLL! Job Summary The Senior Manager, Product Data Governance and Lifecycle Management, provides strategic and operational leadership for product data, configuration management, document control and PLM systems throughout the product lifecycle. The role is responsible for establishing governance, ensuring data integrity and traceability, and enabling compliant and efficient product development, manufacturing and sustaining operations across the organization. Essential Functions Chair or lead cross-functional governance forums responsible for product data standards, configuration management practices, PLM governance, and engineering change management. Serve as the ACT business owner for product data governance, configuration management, document control, change control, and PLM processes and systems. Establish and maintain governance frameworks for item master data, bills of material, product structures, product configurations, controlled documents, and lifecycle states to ensure accuracy, integrity, traceability, and regulatory compliance. Own and continuously improve processes and procedures governing product data, controlled documentation, configuration, and product changes. Develop and execute the PLM strategy and roadmap in partnership with Engineering, Quality, Regulatory Affairs, Manufacturing, Supply Chain, and Information Technology, aligning system capabilities and business processes with organizational and Quality Management System objectives. Monitor enterprise and industry best practices and incorporate applicable practices into ACT product data, configuration, document control, change control, and PLM processes, as appropriate. Own PLM platform governance, including system administration, workflows, integrations, enhancement roadmap, validation activities, user adoption, and overall system effectiveness. Ensure the accuracy and consistency of product data across PLM, Oracle ERP, CAD, and related business systems. Establish, monitor, and report key performance indicators (KPIs) related to data quality, change cycle times, document processing efficiency, system utilization, training effectiveness, and compliance performance. Lead cross-functional initiatives to develop standardized, scalable processes that ensure data quality, reduce cycle times, and support compliance. Ensure product data, document control, configuration management, and engineering change processes comply with applicable regulatory requirements, including FDA Quality System requirements, ISO 13485, company policies, and applicable global regulations. Ensure continued inspection and audit readiness by maintaining compliant product records, controlled documentation, and change history documentation. Support internal audits, regulatory inspections, product development, sustaining engineering, manufacturing transfers, and other business initiatives involving product data or controlled documentation. Lead and develop geographically distributed teams responsible for document control, change analysis, PLM administration, CAD support, and related functions…

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