Senior Manager, Market Expansion & Operations Strategy
Gatik AIGatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless comm
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ercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.
The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.
About the Role
Gatik is looking for a strategic, execution-focused Senior Manager, Market Expansion & Operations Strategy to lead how our autonomous trucking operations grow into new markets and mature over time. In this role, you will own the strategy for market expansion, market launch, and market maturity, and define how operations manages fleet operations and maintenance across every stage of a market’s lifecycle. Reporting to the [Manager Title], you will partner closely with Commercial Operations (Business Development) to align expansion with customer demand, and work directly with the Operational Excellence team to build long-term, sustainable operating models.
You will also work with senior leaders across Market Operations, Fleet Maintenance, Safety, Product, and Engineering to develop end-state strategies that account for differences between customers and regions. You will be instrumental in maintaining safety and quality while driving scalable, repeatable growth through problem solving, continuous improvement, and lean practices.
This role is hybrid 3 days per week in Phoenix, AZ or Dallas Fort-Worth, TX
What You'll Do
• Market lifecycle strategy: Assess each market’s operational maturity and build strategies and playbooks for expansion, launch, and growth based on that assessment, with a clear path from the current state to scalable, lean-based operations.
• Operations strategy: Define how operations manages fleet operations and maintenance together, and develop end-state operating strategies that account for customer and regional variance.
• Operational insight: Monitor trends, recurring challenges, and emerging risks across markets, and turn them into strategic priorities and proactive solutions.
• Commercial partnership: Partner with Commercial Operations (Business Development) to understand customer demand and requirements, assess operational feasibility, and align expansion plans with commercial commitments.
• Sustainable scale: Work directly with the Operational Excellence team so that expansion and maturity strategies rest on sustainable work, management, and improvement systems.
• Problem solving and lean: Lead structured problem solving and apply lean practices to improve cost, quality, and speed to maturity, feeding lessons learned back into playbooks and standards.
• Executive and cross-functional leadership: Partner with VP-level leaders and lead cross-functional programs across Market Operations, Fleet Maintenance, Safety, Product, and Engineering to deliver expansion goals.
What We're Looking For
• Bachelor’s degree in Engineering, Operations Management, Business, Supply Chain, or a related field, or equivalent practical experience.
• 12+ years of experience in operations, strategy, or expansion roles, including 6+ years in senior leadership.
• Experience leading market expansion and scaling fleet and maintenance operations across several regio