Senior Manager, Logistics Operations
Pride MobilityStarting Salary: $96,500 plus bonus potential Hybrid: 4 days in office/1 day work-from-home DESCRIPTION/JOB SUMMARY To lead domestic logistics operations and coordinate imports from international vendors to our US locations, ensuring reliable, compliant, and cost-effective transportation while developing the team, driving continuous improvement, and identifying savings opportunities RESPONSIBILITIES/DUTIES Manage domestic transportation across small parcel, LTL, and truckload, and coordinate ocean and air freight imports from international vendors to our US locations Lead, coach, and develop logistics team members, establish clear expectations, and hold employees accountable for performance and results Serve as the key contact with the carrier industry and maintain strong relationships with carriers, freight forwarders, booking agents, customs brokers, vendors, and other logistics partners Coordinate with international vendors, Inventory Control, Purchasing/Sourcing, and other departments to align inbound shipments and domestic transportation with supply chain needs and resolve shipment issues Research transportation services and lead carrier sourcing, annual rate and contract negotiations, and service-performance evaluations to secure reliable service and cost-effective rates for domestic shipments and imports to our US locations Identify, quantify, and implement freight savings and cost-avoidance opportunities while maintaining service and operational requirements Establish logistics goals and measure results using freight costs, service levels, capacity, transit times, claims, accessorial charges, and other key performance indicators Ensure domestic transportation and imports to our US locations comply with applicable US transportation and Customs regulations, import documentation requirements, and CTPAT standards Use data, technology, and automation to improve transportation planning, reporting, decision-making, and overall logistics performance Ensure all safety and security rules are strictly observed, and any accidents, incidents or injuries are promptly reported to management Complete the Annual CTPAT Security Training Focus on continuous improvement, and consistently demonstrate good business judgment Work effectively with all Pride departments to exceed internal and external expectations Pride retains the discretion to modify duties and/or assign other duties as necessary REQUIRED SKILLS Must be: A team player, friendly, professional, detail-oriented, and honest An open-minded critical thinker who rapidly develops creative solutions in challenging situations Must have the ability to: Multi-task, problem-solve, and prioritize in a fast-paced working environment Strong emotional intelligence and collaboration Lead, coach, develop, and hold team members accountable for performance and results Effectively communicate critical information to internal stakeholders and Senior Leadership Must have: Relentless drive to achieve advancement and continuous improvement Strong analytical skills Excellent negotiation and project management skills Excellent leadership and relationship building skills Advanced working knowledge of Microsoft Office Word, Excel, and PowerPoint Excellent presentation, verbal and written communication skills PREFERRED SKILLS Strong working knowledge applying artificial intelligence (AI) tools in a business or analytical environment to improve analysis, reporting, automation, decision-making, or process efficiency preferred Working knowledge of Pride operating systems preferred REQUIRED EXPERIENCE At least 7 years of experience managing transportation, distribution, supply chain, and/or logistics operations including but not limited to: Identifying and implementing cost-reduction, process-improvement, or operational-efficiency initiatives Managing domestic transportation operations, carrier relationships, and freight negotiations Managing imports from international vendors to US locations, including ocean…