Senior Manager, Human Resources (Supply Chain)

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As Part Of Our Team, You Will Experience Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE The Sr. Manager, Human Resources serves as a strategic HR leader and trusted advisor to Sr. leaders across Supply Chain Corporate Functions. This role is accountable for shaping and executing enterprise talent and associate experience strategies that enable business growth, strengthen culture and mitigate risk. The Sr. Manager, Human Resources leads high-impact initiatives across talent management, associate experience, change management, workforce planning and HR operational excellence. Acting as a bridge between business leadership and HR Centers of Excellence, this role ensures the delivery of scalable, data-driven and people-centered solutions that enhance engagement, performance and organizational effectiveness. This role operates under the strategic direction of the V.P., Human Resources supporting and executing HR Strategy, enterprise programs and organizational priorities as delegated by the V.P. Essential Functions HR Operational Excellence & Analytics Partner with HR Shared Services and tiered support to ensure consistent, timely resolution of HR transactions and escalations. Analyze workforce HR metrics (e.g., engagement, turnover, performance outcomes) to identify trends, measure impact and inform strategic decisions. Drive continuous improvement by refining scalable HR processes that improve efficiency, consistency and the overall Associate experience. Assist V.P., HR, with direct, day-to-day support of Corporate Supply Chain Associates serving as HR point of contact for HR work, including but not limited to, answering Associate policy questions, partnering with People Leaders to address Associate performance issues, conducting and monitoring compliance of annual trainings, supporting HR led processes like mid-year and yea-end Focal processes, New Hire Orientation and Annual Associate Survey, supporting recruiting efforts. Strategic HR Business Partnership Service as an HR Advisor to Leaders, influencing enterprise and functional strategy through forward-looking talent and workforce insights. Partner with Leaders to align workforce planning, succession planning and performance management with current and future business needs. Anticipate and assess HR implications of business strategy, transformation initiatives and operating model changes. Mitigate organizational risk by overseeing complex associate relations matters, ensuring appropriate escalation, investigation and resolution in alignment with policy and employment law. Associate Experience, Engagement & Culture Drive an integrated Associate experience strategy across Distribution Centers and Corporate Supply Chain, aligned to enterprise growth and transformation p…

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