Senior Logistics Coordinator – Freight Brokerage & LTL Operations

Senior Logistics Coordinator – Freight Brokerage / 3PL (LTL) Company: Global Logistics Group (GLG Freight) Location: In Person Job Type: Full-Time Compensation: Competitive, based on experience Position Overview Global Logistics Group (GLG Freight) is seeking an experienced logistics professional with a strong background in freight brokerage, third-party logistics (3PL), and LTL transportation. This is a key position for an individual who has the industry knowledge, operational expertise, and business development experience to establish and grow brokerage operations from the ground up. The successful candidate will be responsible for developing carrier relationships, building a book of business, establishing efficient operational processes, and managing the complete freight lifecycle. A strong understanding of LTL transportation, including pricing, carrier operations, freight documentation, and claims management, is essential. We are looking for a self-driven professional who understands the business, can work independently, makes sound operational and financial decisions, and can contribute immediately to the growth and development of GLG Freight. Key Responsibilities1. Freight Brokerage Development & Business Growth Develop and establish brokerage operations, procedures, and workflows from the ground up. Build, develop, and grow a sustainable and profitable book of business. Identify new business opportunities and develop relationships with customers, carriers, and transportation partners. Establish and expand a reliable network of LTL and other transportation providers. Develop strategies to improve operational efficiency, service quality, and profitability. Identify opportunities to expand freight volume and strengthen the company's market position. Take ownership of brokerage development and contribute to the long-term growth of the business. 2. LTL Freight Operations & Claims Management Demonstrate strong working knowledge of LTL transportation and industry practices. Understand freight classification, NMFC, density, accessorial charges, pricing structures, and carrier requirements. Coordinate and manage LTL shipments from initial booking through final delivery. Manage freight claims involving damaged, lost, or short-shipped freight. Coordinate the complete claims process, including investigation, documentation, claim submission, carrier communication, follow-up, and resolution. Understand carrier liability, claims procedures, and supporting documentation requirements. Work with customers and carriers to resolve freight disputes, service failures, and shipment exceptions. Maintain accurate claims records and ensure timely follow-through. 3. Carrier Sourcing & Relationship Management Source, qualify, negotiate with, and secure reliable carriers. Build and maintain strong relationships with LTL carriers, trucking companies, and other transportation providers. Negotiate competitive freight rates while maintaining appropriate profit margins. Evaluate carrier pricing, service performance, reliability, and capacity. Verify carrier authority, insurance, qualifications, and compliance documentation. Develop a dependable carrier network to support customer requirements and business growth. Maintain ongoing communication with carriers to ensure consistent service and operational performance. 4. Shipment Management & Operational Execution Manage the complete shipment lifecycle, from booking and dispatch through delivery confirmation. Coordinate carrier capacity, pickup scheduling, transit updates, and delivery requirements. Maintain shipment visibility and provide proactive updates to customers and internal teams. Identify and resolve shipment delays, service exceptions, and operational challenges. Ensure all shipment information is accurately documented within the Transportation Management System (TMS). Monitor shipment progress and ensure timely communication throughout the transportation process. Take ownership of operatio…

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