Senior Freight Broker / Sales Manager

Company Description arrow freight llc is a growing logistics and transportation company focused on providing reliable freight brokerage and shipping solutions for customers across diverse industries. The company is committed to efficient, cost-effective movement of goods, supported by strong carrier relationships and responsive customer service. Team members work in a collaborative environment that values integrity, transparency, and performance. As the organization expands its footprint, it offers opportunities for experienced logistics professionals to contribute to business growth and operational excellence. Role Description This is a full-time, on-site Senior Freight Broker / Sales Manager role based in Columbus, OH. The person in this position will manage and grow a book of business by prospecting shippers, negotiating rates, and securing freight with carriers. Daily responsibilities include monitoring shipments, resolving service issues, and coordinating dispatch activities to ensure on-time delivery and high service standards. The role involves overseeing key accounts, building long-term customer relationships, and providing guidance to brokerage and dispatch staff. The Senior Freight Broker / Sales Manager will track performance metrics, identify opportunities for revenue growth, and collaborate with leadership on sales strategies and operational improvements. Qualifications Candidates should possess strong Freight Brokerage and Brokerage skills, including rate negotiation, carrier onboarding, and load matching. Candidates should possess excellent Customer Service and Account Management skills to maintain relationships, handle issues, and grow existing business. Candidates should possess solid Dispatching skills for coordinating loads, scheduling carriers, and monitoring shipment status. Demonstrated experience in logistics, transportation, or supply chain operations, preferably in a brokerage or 3PL environment. Proven track record in sales or business development, with the ability to generate new leads and close opportunities. Strong analytical and problem-solving abilities, with proficiency in using TMS platforms and standard office software. Effective communication and negotiation skills, with the ability to work in a fast-paced, deadline-driven setting. High level of professionalism, ethical conduct, and reliability; ability to work on-site in Columbus, OH. Relevant education or training in business, logistics, or a related field is beneficial; equivalent experience is also valued.

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