Senior Dispatcher

Job description: Position Overview We are seeking an experienced Senior Dispatcher to lead daily dispatch operations and support the growth of our transportation business. This role is for career-driven, dependable professionals who want to grow into management. This is not a temporary or stepping-stone job. Key Responsibilities · Oversee and manage daily dispatch operations for company drivers and owner-operators · Plan and optimize routes to maximize efficiency, service levels, and profitability · Lead, mentor, and support junior dispatchers and administrative staff · Handle escalated driver, customer, and operational issues · Coordinate cross-border and domestic shipments, ensuring compliance with all regulations · Monitor KPIs such as on-time delivery, driver utilization, and cost control · Work closely with management on operational planning, process improvement, and growth initiatives · Ensure accurate documentation and system updates across dispatch and TMS software · Enforce company policies, safety standards, and operational procedures · Other tasks as required Qualifications · Minimum 3 years of dispatch experience in trucking/logistics · Strong understanding of FTL/LTL, cross-border operations, HOS, and compliance · Proven leadership or supervisory experience · Excellent communication, problem-solving, and decision-making skills · Ability to work under pressure in a fast-paced environment and follow the chain of command · Proficient with dispatch software, GPS tracking, and Microsoft Office · Fluent in English (spoken and written) · Additional languages (Punjabi, Hindi, Arabic, Spanish, Polish, Russian) are an asset · Punctuality is mandatory — attendance and reliability are non-negotiable · Must have a personal vehicle as reliable transportation · Strong typing speed and accuracy · Working knowledge of load boards is an asset (DAT, Loadlink) Important This opportunity is for dedicated, career-focused individuals only . If you do not meet these requirements, do not apply . Instead, apply for the Dispatch assistant role we have posted. Application (Optional but Recommended) Applicants are encouraged to submit a short video introduction explaining why they are a strong fit for this role to jtitruckinghr@gmail.com if they really want to stand out. What We Offer · Competitive salary based on experience · Clear pathway to Operations Manager / Management role · Supportive, growth-focused work environment Job Type: Full-time Job Types: Full-time, Permanent Pay: $19.00-$25.00 per hour Benefits: Dental care Extended health care On-site parking Work Location: In person

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