Senior Director, Product Management

Descartes Unites the People and Technology that Move the World The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. We’re growing fast and invite you to join our amazing team. Senior Director, Product Management – Warehouse Management Location: Remote / Flexible Reports to: VP of Product Management – eCommerce Portfolio Company: The Descartes Systems Group About the Role We’re hiring a Senior Director of Product Management to lead the Warehouse Management value stream within our eCommerce portfolio. This is one of the largest and most strategically important areas of the business – a multi-product pillar serving retailers, brands, and third-party logistics providers whose operations depend on our software every hour of every day. This role goes well beyond managing roadmaps. You’ll take end-to-end responsibility for the performance of a portfolio of warehouse management products, including a recently acquired business that is being integrated into Descartes. A meaningful part of your first year will be weighted toward that integration – establishing the product operating model, setting portfolio strategy, building out the team, and making the calls on where products converge and where they stay deliberately distinct. Our software runs real physical operations – receiving, inventory, picking, packing, and shipping – at scale, across highly complex workflows and deep integration with order management, carrier, and marketplace ecosystems. You’ll shape strategy, execution, and alignment across Engineering, Sales, Support, Marketing, Professional Services, and Finance so that these products deliver measurable value to customers and to the business. This is a high-responsibility, high-autonomy role for someone who operates with ownership, thinks critically, and knows how to influence outcomes across a matrixed organization. You’ll also help drive how we apply AI – both in our customer-facing products and in our internal tooling – to stay ahead of industry expectations and internal efficiency goals. We invest heavily in hiring the right people. If you’re looking for real accountability, the chance to shape a product organization rather than inherit one, and the opportunity to deliver meaningful impact – we want to hear from you. What You’ll Do Own the Portfolio and Its Business Outcomes Set and communicate a portfolio vision for warehouse management tied to clear business objectives, customer outcomes, and measurable ROI. Be accountable for performance across adoption, retention, monetization, roadmap delivery, and platform health – for the pillar, not just for individual products. Use a mix of financial models, market insight, customer va…

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