Senior Director of Operations

Xpedient is a full-service 3rd party logistics provider. We have experience helping a diverse client base in warehousing services, transportation management, supply chain management, order fulfillment and labor needs. Summary The Senior Director of Operations plays a crucial role in the success of the company by ensuring that client requirements are met efficiently and that warehouse operations are streamlined and cost-effective. They need to have strong leadership, communication, and problem-solving skills, as well as a deep understanding of logistics and supply chain management. The primary objective is to meet and exceed targets they assist in developing through managing their customers, driving operational performance, developing a world class team with world class quality. The Senior Director of Operations is responsible for the daily operations and business of multiple warehouse and transportation operations across multiple customers. Responsibilities: The Director Operations is responsible for: Enhancing the culture for our Team Members Steering safety programs and generating results Building strategic relationships with customers Assist in creation of budgets Managing P&L performance on a daily basis Driving the organizational vision, while creating their own for their book of business Support Business Develop on new business pursuits Project Manage new operation start-ups Recruit and Develop Managers to grow with organization Additional responsibilities may be added as the needs of the business change and expand People: Communicate effectively. Motivate team members positively and effectively. Create an environment conducive to success by promoting and recognizing initiatives. Partner with dedicated customers on a long-term basis. Drive performance financially and culturally. Ensure high employee satisfaction and attendance. Promote teamwork and cooperation among team members. Lead by example. Take full responsibility and the required action on disciplinary procedures. Ensure that all members of the team meet targets consistently. Ensure a safe and harmonious working environment for all team members. Performance: Manage customers through proactive communication and data driven results Understand and create/meet production targets Review and evaluate performance reports Meet production targets for the team Follow up on production targets for the team Take full responsibility for team results Set priorities Take charge of scheduling work and tasks Quality: Have a clear understanding of quality expectations Set up quality goals for the team Drive quality in everything we do Be actively involved in problem solving and propose improvements Responsible for ensuring that both internal and external KPIs are achieved daily Culture: Conduct yourself in a manner consistent with our principles. Drive a high-performance culture Make Xpedient an enjoyable place to work Show leadership by developing people Minimum Requirements Have worked in a warehouse environment at a General Manager level or above Worked in Third Party Logistics industry Utilized a WMS extensively P&L Management/Budget Creation Experience Have worked with figures and understand basic mathematics needed for reporting, analysis, and differentiation purposes. Manage your time effectively and be focused on setting clear objectives and priorities Have managed a large team of people across multiple shifts Have knowledge of workforce management and industry best practices This is a remote position with travel within the US Xpedient Logistics is an Equal Opportunity Employer. Xpedient offers competitive wages, insurance benefits (medical, dental, vision and life), paid time off and holidays.

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