Senior Director of Operations

Company Overview About Virtium is a Rancho Santa Margarita, California–based designer and manufacturer of high-reliability industrial embedded solutions for customers whose systems must operate consistently in demanding, long-life environments. For more than 25 years, Virtium has supported global OEMs with industrial-grade SSDs, DRAM memory modules, compute and system-on-module solutions, AI accelerator modules, connectivity modules, and supporting software. Our solutions are used in applications across networking and telecommunications, industrial automation, aerospace and defense, medical, transportation, rugged computing, Industrial IoT, and other mission-critical embedded markets where reliability, lifecycle stability, qualification, and supply continuity matter. About the Role Virtium is seeking a strategic, hands-on Senior Director of Operations with deep Surface Mount Technology (SMT) and electronics manufacturing experience to directly lead Manufacturing Operations, Supply Chain, and Quality. This leader will own end-to-end customer fulfillment, from demand planning, sales forecasts, and customer orders through supplier readiness, materials, production planning, SMT/electronics manufacturing, quality, shipment, and delivery. Reporting to the Vice President of Operations, this leader will oversee teams and operating processes across the U.S. and Vietnam, serve as the primary operational owner of customer delivery commitments, and communicate regularly with customers, suppliers, executives, and occasionally the Board of Directors. The Senior Director of Operations will strengthen operational discipline, improve visibility and execution, and build the people, processes, equipment, quality systems, supplier performance, and scalable operating rhythms needed to support growth in a fast-paced electronics manufacturing environment. What You’ll Do Own customer delivery and execution. Translate sales forecasts and customer orders into material commitments, capacity plans, production schedules, and shipments; proactively identify shortages, constraints, and delivery risks and drive recovery plans and escalations. Directly lead Manufacturing Operations, Supply Chain, and Quality. Own SMT/electronics manufacturing, materials planning, purchasing, supplier management, inventory, production, quality systems, customer service, order entry, and customer program management across U.S. and Vietnam operations, ensuring these functions operate as one integrated organization. Coordinate multi-site performance. Align facilities and manufacturing partners to optimize delivery, quality, capacity, cost, and customer responsiveness, with clear accountabilities and operating processes across locations. Establish a disciplined operating rhythm. Run weekly production meetings covering orders, materials, schedules, capacity, quality, and shipments, and lead executive operations reviews focused on KPIs, risks, actions, and customer commitments. Communicate and resolve issues. Lead customer, supplier, and cross-functional meetings; provide clear updates on operational performance, capacity, risks, and plans to executives and occasionally the Board. Lead supply chain performance. Directly manage the supply chain function, including procurement, supplier performance, material availability, inventory accuracy, working capital, E&O exposure, escalation management, and cross-functional alignment between demand, supply, production, and customer commitments. Lead quality performance and corrective action. Directly manage the quality function, ensuring effective quality systems, traceability, corrective and preventive actions, customer quality responsiveness, internal yield improvement, and consistent adherence to customer and regulatory requirements. Plan for growth. Develop operating budgets, staffing plans, capacity plans, and resource requirements, and prepare for volume increases through scalable people, processes, equipment, and systems. Dr…

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